Detective Sergeant IFED (Insurance Fraud Enforcement Department) Referrals Hub in London

Type of contract: Full Time

Rank: Detective Sergeant

Directorate/Department: NLF/IFED

Statement of expectation for the role: 2 years

Vetting level required: MV/SC (internal officers may be required to undertake a vetting check before moving to the role)

Location: Guildhall Yard East

Salary: As per national Police Pay Scales

Description Of Department: The Insurance Fraud Enforcement Department (IFED) is part of the City of London Police's National Lead Force for fraud and has been established for over 13 years providing a dedicated resource to combat insurance fraud throughout England and Wales. As a dedicated unit, we receive funding from the Association of British Insurers (ABI) to undertake our work but are fully operationally independent to make our own investigative decisions. Some examples of the types of work we deal with include:

• Organised crime groups inducing collisions to defraud insurers.
• Fraudulent life insurance claims resulting in several hundreds of thousands of pounds of loss.
• Induced arson to commit insurance fraud resulting in a risk to the public and substantial losses to the insurance industry.

Responsibilities: We are now seeking a dedicated Detective Sergeant to lead our referrals team which supports our operational colleagues and provides real value to a range of stakeholders. This role will see the successful candidate leading a small, multi-disciplined team of dedicated staff and officers who work collectively to combat insurance fraud, as well as often being the first port of call for our insurance industry colleagues to access our services. This diverse role will predominantly see the successful candidate responsible for delivering the following functions:

• Ensuring an effective referrals process, meeting Service Level Agreements and ensuring our operational teams receive investigations in a timely fashion.
• Leading a small team of DCs who proactively seek to disrupt online insurance fraud through a range of innovative tactics.
• Supporting and developing our research and analyst colleagues to provide meaningful insights to ensure we remain effective.

This is truly an exciting time to join the referrals team as we transform our processes to free up time to focus on investigations and providing meaningful impacts to our victims, stakeholders and wider society. This role is predominantly office hours, with the occasional requirement to change shifts to provide resourcing to night turn DS roles and other operational deployments such as the Lady / Lord Mayors Show. There is the occasional requirement to travel (UK based), to meet with stakeholders.

Essential Qualifications: PIP Level 2 qualified Detective Sergeant. MV/SC vetting, or willing to achieve this.

Key Responsibilities / Essential Skills:

• Effective decision-making skills in terms of identifying cases suitable for investigation as well as ability to assess and triage intelligence using models such as THRIVE+.
• Ability to build effective relationships with a range of internal and external stakeholders, acting as the gatekeeper for IFED's services.
• Excellent oral and written communication skills with the ability to explain decisions clearly and effectively to a range of interested parties.
• Proficiency in a range of Microsoft 365 solutions such as Excel and MS Lists, as well as police crime recording solutions such as Niche and APMIS.
• An innovative mindset where we constantly seek to improve the way we operate.
• Experience of criminal investigations with an evidenced ability to identify risk and cases likely to be suitable for investigation.

Desirable Criteria: Knowledge and understanding of the Fraud Investigation Model (FIM). A working knowledge of financial investigations. A full UK driving licence and City of London Police basic permit (or willingness to obtain if external candidate).

Applications: Applications from interested candidates are to be submitted via the City of London Police online portal, applications take the form of an up to 700-word personal statement covering the above criteria and providing evidence supporting your ability to meet the three main responsibilities of the role.

If you would like to discuss this vacancy in more detail, interested candidates can book a Teams meeting with DI Simon Klust via this link or contact DI Klust via email.

Closing Date: The closing date for applications is Friday 20th February 2026 at 11:59pm. Interviews will be scheduled for Wednesday 11th or Friday 13th March 2026 at Guildhall Yard East.

Benefits: In return, we will offer a number of benefits including a generous pension scheme, a free Oyster card for London (TFL) travel and subsidised national rail travel, which allows you to travel within a 70 mile radius.

We encourage diversity and flexible working. For further information on equality and diversity, see: https://www.cityoflondon.police.uk/police-forces/city-of-london-police/areas/city-of-london/about-us/about-us/equality-and-diversity2/equality-and-diversity-support-networks/

Equality and Diversity: We are committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those who are disabled, have long-term health conditions, and/or are neurodivergent, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals. We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with HR via hrservices@cityoflondon.police.uk.