Lead for Welfare Support Officers (WSO)
An opportunity is available for a Chief Inspector or a current T/Chief Inspector, to undertake the additional role of Force Lead for Welfare Support Officers (WSO).
This voluntary role will provide strategic leadership and oversight of the WSO programme, ensuring it continues to deliver meaningful support to officers and staff across the force. The successful applicant will lead the ongoing development of the WSO network, promoting a consistent and effective approach that aligns with force wellbeing priorities and the Equality, Diversity and Inclusion (EDI) Strategy.
The role will involve working closely with a range of stakeholders, including Staff Support Networks, the Police Federation, Staff Associations, Trade Unions, Professional Standards Department (PSD), Occupational Health and Wellbeing colleagues. The postholder will be responsible for strengthening relationships across these groups to ensure the WSO programme remains accessible, trusted and responsive to workforce needs.
The successful applicant will:
- Lead the development and implementation of the force's Welfare Support Officer programme.
- Establish governance, processes and standards to support a consistent and effective approach across the organisation.
- Work in partnership with Staff Support Networks, the Police Federation, Staff Associations and recognised Trade Unions to ensure the programme reflects the needs of the workforce.
- Develop training, guidance and continuous professional development opportunities for Welfare Support Officers.
- Identify and embed best practice from across policing and other sectors.
- Build strong working relationships with the Professional Standards Department (PSD), Occupational Health, Wellbeing and People Services teams to ensure appropriate support pathways and governance are in place.
- Promote the role and value of Welfare Support Officers across the force.
- Ensure the programme is delivered in accordance with the force EDI Strategy, supporting an inclusive and supportive workplace for all.
This role will be undertaken in addition to the successful applicant's substantive position and therefore applicants must have the support of their line manager.
Application Process
Applicants are required to submit an Expression of Interest of no more than 500 words outlining:
- Their motivation for applying.
- The skills, experience and leadership qualities they would bring to the role.
- Their vision for establishing and developing the Welfare Support Officer programme.
- How they would engage with key stakeholders to deliver a successful and sustainable model.
- Confirmation of line manager support.
EOIs will be assessed against the CVF Level 2 We are emotionally aware – CVF competency | College of Policing. If you would like to discuss this further, please contact Det Supt Tom Hill.
Please note that your application will not be considered without the completed endorsement form. Please ensure you leave enough time for your verifiers and senior leaders to complete the support of your application before the closing date.
This is an exciting opportunity to shape a new force-wide initiative and make a significant contribution to the wellbeing and inclusion of our workforce.
Force Lead for Welfare Support Officers (WSO) - Volunteers (CI/T/CIs) employer: City of London Police
The City of London Police is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With competitive salaries, flexible working arrangements, and access to various staff support networks, employees are empowered to thrive while contributing to the safety of one of the UK's most dynamic cities. The commitment to diversity and community engagement makes this role not just a job, but a meaningful opportunity to make a real difference.
