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- Tasks: Deliver top-notch customer service and manage room bookings at Guildhall.
- Company: Join the City of London Corporation, a leader in government relations.
- Benefits: Enjoy a competitive salary, 28 days annual leave, and flexible working options.
- Other info: Great opportunity for career growth in a vibrant workplace.
- Why this job: Be part of a dynamic team and support exciting ceremonial events.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 36900 - 40850 £ per year.
The City of London Corporation is recruiting for the Senior Attendant role. The post is based on-site at Guildhall, London EC2V.
Salary and working arrangements
- Salary: £36,900 - £40,850 per annum inclusive of Inner London Weighting
- Basis: Full-time, Permanent
- Workplace category: Workplace based
- 28 days annual leave
- Location: Guildhall, London EC2V
Work pattern
Working hours will mainly be weekdays 9am – 5pm, but flexibility will be essential, including evening and occasional weekend work for which overtime will be payable.
Role snapshot
The post suits a person who is dedicated, reliable and conscientious, thrives with a busy and varied workload, and is a great team player. Previous customer service experience, ideally within a corporate setting, is a must, along with a high level of written and oral communication skills.
Responsibilities
- Front of House customer service
- Managing the administration of room booking system
- Managing relationships with a range of stakeholders
- Supporting the delivery of ceremonial events within the City of London
Experience / Qualifications
- Working in a highly specialised customer service environment
- Dealing with online and in person enquiries, providing advice and detailed information
- Prioritising a demanding and diverse workload
Interviews will be held 22 September 2025. The City of London Corporation is exempt from the Rehabilitation of Offenders Act; as part of the selection process the successful applicant will be required to obtain a standard Disclosure & Barring Service check. The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. We reserve the right to close the advert earlier should we receive a high number of applications. We are committed to flexible working where possible and will consider requests to work flexibly or job share in line with policy and business needs. The final decision rests with the recruiting manager.
Senior Attendant employer: City of London Corporation
Contact Detail:
City of London Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Attendant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at the City of London Corporation. A friendly chat can sometimes lead to insider info or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your flexibility! Since the role requires evening and weekend work, be ready to discuss your availability during the interview. Highlighting your adaptability can really impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Guildhall.
We think you need these skills to ace Senior Attendant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Attendant role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role requires a high level of written and oral communication, don’t hold back! Use clear and concise language in your application. We love seeing candidates who can express themselves well.
Be Honest About Your Availability: Flexibility is key for this position, so be upfront about your availability for evenings and weekends. We appreciate transparency, and it helps us understand how you can fit into our busy schedule.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining us at the City of London Corporation!
How to prepare for a job interview at City of London Corporation
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Senior Attendant role. Familiarise yourself with the responsibilities like front of house customer service and managing room bookings. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since previous customer service experience is a must, prepare examples from your past roles where you excelled in this area. Think about specific situations where you dealt with enquiries or managed relationships with stakeholders, and be ready to discuss them.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility in working hours and being a great team player. Be prepared to talk about times when you adapted to changing circumstances or collaborated effectively with others. This will show that you’re a good fit for their dynamic environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, or the organisation's culture. This not only shows your interest but also helps you gauge if this is the right workplace for you.