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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage room bookings at Guildhall.
- Company: Join the City of London Corporation, a key player in local governance.
- Benefits: Enjoy 28 days annual leave and flexible working arrangements.
- Why this job: Be part of a dynamic team delivering ceremonial events in a vibrant city.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Interviews on 22 September 2025; apply early as we may close applications sooner.
The predicted salary is between 36900 - 40850 £ per year.
Overview
The City of London Corporation is recruiting for the Senior Attendant role. The post is based on-site at Guildhall, London EC2V.
Salary and working arrangements
Salary: £36,900 – £40,850 per annum inclusive of Inner London Weighting
Basis: Full-time, Permanent
Workplace category: Workplace based
28 days annual leave
Location: Guildhall, London EC2V
Work pattern
Working hours will mainly be Weekdays 9am – 5pm, but flexibility will be essential, including evening and occasional weekend work for which overtime will be payable. This role is based on site at Guildhall, London EC2V.
Role snapshot
The post suits a person who is dedicated, reliable and conscientious, thrives with a busy and varied workload, and is a great team player. Previous customer service experience, ideally within a corporate setting, is a must, along with a high level of written and oral communication skills.
Responsibilities
- Front of House customer service
- Managing the administration of room booking system
- Managing relationships with a range of stakeholders
- Supporting the delivery of ceremonial events within the City of London
Experience / Qualifications
- Working in a highly specialised customer service environment
- Dealing with online and in person enquiries, providing advice and detailed information
- Prioritising a demanding and diverse workload
Interviews will be held 22 September 2025
The City of London Corporation is exempt from the Rehabilitation of Offenders Act; as part of the selection process the successful applicant will be required to obtain a standard Disclosure & Barring Service check.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
We reserve the right to close the advert earlier should we receive a high number of applications.
We are committed to flexible working where possible and will consider requests to work flexibly or job share in line with policy and business needs. The final decision rests with the recruiting manager.
For more information on our categories for workplace attendance, please view our guide.
We will review this policy and approach at regular intervals to ensure we’re meeting our attendance needs.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Customer Service and Administrative
- Industries: Government Relations Services
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Senior Attendant employer: City of London Corporation
Contact Detail:
City of London Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Attendant
✨Tip Number 1
Familiarise yourself with the City of London Corporation's values and mission. Understanding their commitment to equal opportunities and community engagement can help you align your responses during interviews, showcasing that you're a good cultural fit.
✨Tip Number 2
Highlight your customer service experience in corporate settings. Prepare specific examples of how you've managed diverse workloads and dealt with various stakeholders, as this will demonstrate your capability to thrive in a busy environment.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires occasional evening and weekend work, showing your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Research the types of ceremonial events the City of London hosts. Being knowledgeable about these events can help you engage in meaningful conversations during the interview, demonstrating your genuine interest in the role.
We think you need these skills to ace Senior Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Senior Attendant position. Tailor your application to highlight relevant experience in customer service and administration.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous customer service experience, particularly in corporate settings. Emphasise your communication skills and ability to manage diverse workloads.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the City of London Corporation. Provide specific examples of how your skills and experiences align with the job requirements, especially in managing stakeholder relationships and supporting events.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at City of London Corporation
✨Showcase Your Customer Service Skills
Since the role requires previous customer service experience, be prepared to discuss specific examples from your past roles. Highlight situations where you successfully managed inquiries or resolved issues, especially in a corporate setting.
✨Demonstrate Flexibility and Adaptability
The job involves varying hours, including evenings and weekends. During the interview, express your willingness to adapt to changing schedules and share any relevant experiences that showcase your flexibility in previous positions.
✨Communicate Clearly and Effectively
With a high level of written and oral communication skills required, practice articulating your thoughts clearly. Consider preparing answers to common interview questions and ensure you can convey your ideas succinctly and confidently.
✨Prepare for Stakeholder Management Questions
As managing relationships with stakeholders is part of the role, think about how you've successfully collaborated with different teams or individuals in the past. Be ready to discuss your approach to building and maintaining these relationships.
