Personal Assistant and Member Services Officer

Personal Assistant and Member Services Officer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
City of London Corporation

At a Glance

  • Tasks: Support Members with proactive assistance and lead on Member Learning & Development programmes.
  • Company: Join the City of London Corporation, a hub of opportunities and social impact.
  • Benefits: Enjoy competitive salary, pension scheme, and life-enhancing perks like discounts and loans.
  • Other info: Be part of a diverse team with great career growth and development opportunities.
  • Why this job: Make a real difference in your community while developing your skills in a dynamic environment.
  • Qualifications: Experience in learning and development programmes, excellent communication, and IT skills.

The predicted salary is between 30000 - 40000 £ per year.

We are the City of London Corporation, dedicated to excellence and opportunities, diversity, social impact, and commercial influence. Our work touches lives not just in the Square Mile or even in London, but across the UK and beyond. The work we do is a catalyst for economic and social progress, and you could play an important part.

As one of three Personal Assistant and Member Services Officers, you’ll provide wide-ranging, proactive support to Members of the City of London Corporation, with a particular focus on Member Services activities. You’ll lead on our ongoing Member Learning & Development programme, enabling Members to do the best possible job for local residents, businesses, and visitors. In line with the Member Learning and Development Strategy 2025-2029, this includes:

  • Identifying essential, recommended, and requested training needs
  • Monitoring participation
  • Ensuring that the Programme achieves value for money

You’ll also act as a seconder to officers supporting our Standards regime, helping to arrange meetings, circulate information, and be a first point of contact. Supporting the above will include clerking the dedicated Member Development & Standards Sub-Committee, for which you will prepare reports, agendas, and minutes and provide governance advice.

You’ll work to administer, implement, and develop Member privileges policies, such as the Member Allowance Scheme or the Member Transport Policy, helping to manage these at a day-to-day level as well as working to amend or establish new policies where necessary. You will also support your PA and Member Services Officer colleagues in providing personal assistance, administrative, and diary management support to senior elected Members of the Court of Common Council where required.

We are looking for a candidate who has demonstrable experience in the creation, delivery, and administration of learning and development programmes or similar within a comparable setting. We’re looking for someone who is highly organised yet flexible, with plenty of initiative and the ability to work autonomously. Your IT skills span the Microsoft Office suite and other administrative systems. Crucially, you’re an excellent communicator – whether producing minutes, briefings, and correspondence, or liaising with, advising, and inspiring confidence in senior people from a range of backgrounds.

When it comes to valuing our people, we have one key goal: to be an excellent employer. We offer a wide range of development opportunities in this most diverse and challenging of organisations. In addition to a competitive salary and membership of the excellent Local Government Pension Scheme, you can look forward to an all-round package of life-improving benefits and offers – from interest‑free season ticket and bicycle loans to discounts on health and wellbeing, arts, and culture.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

City of London Corporation

Contact Details:

City of London Corporation Recruitment Team

We think you need these skills to ace Personal Assistant and Member Services Officer

Proactive Support
Member Services Management
Learning and Development Programme Administration
Training Needs Identification
Meeting Coordination
Report Preparation
Governance Advice