At a Glance
- Tasks: Deliver top-notch customer service and manage room bookings at Guildhall.
- Company: Join the City of London Corporation, a leader in government relations.
- Benefits: Enjoy a competitive salary, 28 days leave, and flexible working options.
- Other info: Great career growth opportunities in a vibrant workplace.
- Why this job: Be part of a dynamic team and support exciting ceremonial events.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 36900 - 40850 £ per year.
The City of London Corporation is recruiting for the Senior Attendant role. The post is based on-site at Guildhall, London EC2V.
Salary and working arrangements
- Salary: £36,900 - £40,850 per annum inclusive of Inner London Weighting
- Basis: Full-time, Permanent
- Workplace category: Workplace based
- 28 days annual leave
- Location: Guildhall, London EC2V
Work pattern
Working hours will mainly be weekdays 9am – 5pm, but flexibility will be essential, including evening and occasional weekend work for which overtime will be payable.
Role snapshot
The post suits a person who is dedicated, reliable and conscientious, thrives with a busy and varied workload, and is a great team player. Previous customer service experience, ideally within a corporate setting, is a must, along with a high level of written and oral communication skills.
Responsibilities
- Front of House customer service
- Managing the administration of room booking system
- Managing relationships with a range of stakeholders
- Supporting the delivery of ceremonial events within the City of London
Experience / Qualifications
- Working in a highly specialised customer service environment
- Dealing with online and in person enquiries, providing advice and detailed information
- Prioritising a demanding and diverse workload
Interviews will be held 22 September 2025. The City of London Corporation is exempt from the Rehabilitation of Offenders Act; as part of the selection process the successful applicant will be required to obtain a standard Disclosure & Barring Service check.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. We reserve the right to close the advert earlier should we receive a high number of applications. We are committed to flexible working where possible and will consider requests to work flexibly or job share in line with policy and business needs. The final decision rests with the recruiting manager.
For more information on our categories for workplace attendance, please view our guide. We will review this policy and approach at regular intervals to ensure we’re meeting our attendance needs.
Seniority level: Associate
Employment type: Full-time
Job function: Customer Service and Administrative
Industries: Government Relations Services
Senior Attendant in London employer: City of London Corporation
The City of London Corporation is an exceptional employer, offering a supportive work culture that values dedication and teamwork. With competitive salaries, generous annual leave, and opportunities for flexible working arrangements, employees can thrive in a dynamic environment while contributing to the rich heritage of the City. The role of Senior Attendant at Guildhall not only provides a chance to engage with diverse stakeholders but also supports personal growth through involvement in ceremonial events and high-level customer service.
Contact Details:
City of London Corporation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Attendant in London
✨Tip Number 1
Get to know the company! Research the City of London Corporation and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about front-of-house interactions, think of scenarios where you can demonstrate your ability to handle enquiries and manage relationships effectively.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the work culture and might even give you tips on how to stand out during the selection process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Guildhall.
We think you need these skills to ace Senior Attendant in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in customer service and administration. We want to see how your skills align with the role of Senior Attendant, so don’t hold back on showcasing your strengths!
Show Off Your Communication Skills:Since this role requires a high level of written and oral communication, ensure your application is clear and professional. We love a good story, so feel free to include examples that demonstrate your ability to manage enquiries and stakeholder relationships.
Be Honest About Your Availability:Flexibility is key for this position, so be upfront about your availability for evening and weekend work. We appreciate transparency, and it helps us understand how you can fit into our busy schedule at Guildhall.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at City of London Corporation
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Senior Attendant role. Familiarise yourself with the responsibilities, such as front of house customer service and managing room bookings. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since previous customer service experience is a must, prepare examples from your past roles where you excelled in this area. Think about specific situations where you dealt with enquiries or managed relationships with stakeholders, and be ready to discuss them.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility in working hours and being a great team player. Be prepared to talk about times when you adapted to changing circumstances or collaborated effectively with others. Highlighting your ability to thrive in a busy environment will set you apart.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the role and the organisation. This shows your genuine interest and helps you assess if the City of London Corporation is the right fit for you.
