Personal Assistant and Member Services Officer in London

Personal Assistant and Member Services Officer in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
City of London Corporation

At a Glance

  • Tasks: Support City of London Members with proactive assistance and lead their Learning & Development programme.
  • Company: Join a dynamic team within the City of London Corporation.
  • Benefits: Enjoy competitive salary, pension scheme, and life-enhancing perks like discounts and loans.
  • Other info: Flexible work environment with opportunities for personal growth and development.
  • Why this job: Make a real difference in local governance while developing your skills and career.
  • Qualifications: Experience in learning programmes, strong organisation, and excellent communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

As one of three Personal Assistant and Member Services Officers, you'll provide wide-range, proactive support to Members of the City of London Corporation, with a particular focus on Member Services activities.

You'll lead on our ongoing Member Learning & Development programme, enabling Members to do the best possible job for local residents, businesses and visitors.

Responsibilities

  • Lead the Member Learning & Development programme: identify essential, recommended and requested training needs, monitor participation and ensure value for money.
  • Act as a second to officers supporting our Standards regime: arrange meetings, circulate information and serve as the first point of contact.
  • Clerk the Member Development & Standards Sub‑Committee: prepare reports, agendas and minutes; provide governance advice.
  • Administer, implement and develop Member privileges policies (e. g., Member Allowance Scheme, Member Transport Policy), manage day‑to‑day operations and amend or establish new policies.
  • Support PA and Member Services Officer colleagues with personal assistance, administrative and diary‑management support to senior elected Members of the Court of Common Council where required.

Qualifications

  • Demonstrable experience in the creation, delivery and administration of learning and development programmes or similar within a comparable setting.
  • Highly organised yet flexible, with initiative and the ability to work autonomously.
  • Proficient in Microsoft Office suite and other administrative systems.
  • Excellent communicator – capable of producing minutes, briefings and correspondence, and of liaising with, advising and inspiring confidence in senior people from a range of backgrounds.

Benefits

In addition to a competitive salary and membership of the Local Government Pension Scheme, you can look forward to an all‑round package of life‑improving benefits and offers – from interest‑free season ticket and bicycle loans to discounts on health and well‑being, arts and culture.

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City of London Corporation

Contact Details:

City of London Corporation Recruitment Team

We think you need these skills to ace Personal Assistant and Member Services Officer in London

Member Learning & Development Programme Management
Training Needs Analysis
Meeting Coordination
Report Preparation
Governance Advice
Policy Administration
Diary Management