At a Glance
- Tasks: Manage property charges and provide top-notch service to leaseholders.
- Company: Join the City of London Corporation, a leader in community services.
- Benefits: Enjoy a competitive salary, pension scheme, and life-enhancing perks.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real difference in housing while developing your career.
- Qualifications: Experience in housing management and strong customer service skills required.
The predicted salary is between 45650 - 50860 £ per year.
The City of London Corporation is looking for a motivated and organised Home Ownership Officer to join the Community and Children’s Services team at the Barbican Estate Office. You will play a key role in managing property charges and providing a high standard of service to leaseholders.
Key Responsibilities
- Calculate, prepare and issue service charges, ground rents, major works charges and buildings insurance.
- Ensure accurate property records, accounts and billing information.
- Carry out statutory consultations in line with relevant legislation.
- Respond to leaseholder enquiries, complaints and disputes professionally.
- Monitor costs, maximise income and meet performance targets.
- Support resident engagement activities and work collaboratively with colleagues and partners.
The Ideal Candidate Will Be
- Experienced in housing management, leasehold services or a related field.
- Knowledgeable about leasehold legislation and service charge processes.
- Confident in handling complex enquiries and resolving problems effectively.
- Highly organised, numerate and competent in IT and administration.
- An excellent communicator with strong customer service skills.
- Able to manage deadlines, maintain confidentiality and work effectively with diverse residents.
This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a Standard Disclosure & Barring Service check.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do. In addition to a competitive salary and membership of the excellent Local Government Pension Scheme, you can look forward to an all-round package of life-improving benefits and offers – from interest-free season ticket and bicycle loans to discounts on health and wellbeing, arts and culture.
Closing date: 23:59pm on 16 November 2026. Interviews will be held w/c 30 November 2026.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.
Home Ownership Officer in London employer: City of London Corporation
The Guildhall School of Music & Drama is an exceptional employer, offering a vibrant and inclusive work environment in the heart of London. With a strong commitment to professional development and innovation, employees benefit from hybrid working arrangements and the opportunity to collaborate with leading artists and professionals in the performing arts sector. Join us to be part of a prestigious institution that values creativity and fosters growth in a supportive community.
Contact Details:
City of London Corporation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Home Ownership Officer in London
✨Get Involved in Local Property Events
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Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit City of London Corporation's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Home Ownership Officer in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Home Ownership Officer role at City of London Corporation, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at City of London Corporation
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where City of London Corporation operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to City of London Corporation. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at City of London Corporation.
