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- Tasks: Assist residents and maintain cleanliness in a prestigious residential estate.
- Company: Join the City of London Corporation's casual pool at the Barbican Estate.
- Benefits: Competitive pay, flexible hours, and a chance to work in a vibrant community.
- Why this job: Be part of a team that delivers exceptional service and makes a difference every day.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Uniform provided; opportunities for growth and development in a supportive environment.
The predicted salary is between 12 - 15 £ per hour.
The prestigious Barbican Residential Estate, located in the City of London, is looking for enthusiastic and committed individuals to join our casual pool. Our teams play a vital role in delivering a high‑quality service to residents, visitors, and members of the public.
We are recruiting for the following roles:
- Estate Concierge
As an Estate Concierge, you will be based at a car park entrance to one of the residential tower blocks. Your responsibilities will include:
- Assisting residents, visitors, and contractors
- Responding to day‑to‑day queries
- Operating CCTV equipment
You will need a courteous and tactful manner and experience of working in an excellent customer service environment, such as a hotel or high‑class residential location.
Key requirements:
- Strong written and verbal communication skills to report incidents to the Car Park & Operations Manager
- Ability to work on your own initiative
- Calm and professional approach when dealing with emergencies or unexpected events
- Competence in computer use, security awareness, and customer service
- Estate Cleaner
As an Estate Cleaner, you will be responsible for maintaining the cleanliness of all areas of the Barbican Estate. This includes:
- Block and tower cleaning
- Car park cleaning
- Carrying out any other cleaning duties as required
You will need to demonstrate a courteous and tactful manner, with experience of working in an excellent customer service environment, such as a hotel or high‑class residential setting. The role involves regular contact with residents, their visitors, and members of the public.
Key requirements:
- Good communication skills to liaise with the Cleaning Manager, Operations Manager, residents, and members of the public
- Ability to report incidents, repairs, or issues encountered during duties
- Strong cleaning skills with a clear focus on customer service
The successful applicant will be required to wear the uniform provided. This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain an Enhanced with adult barred list Disclosure & Barring Service check for the Estate Concierge role and a Basic Disclosure & Barring Service check for the Estate Cleaner role.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
For further information or for an informal chat about the roles, please contact Jack Doherty, email: Jack.doherty@cityoflondon.gov.uk
Important Information
Recruitment for these roles will be as and when required. When vacancies arise, applications will be shortlisted and successful candidates invited to interview with sufficient notice. It is important that you clearly specify in your covering letter which role(s) you are interested in.
Closing date: 2 April 2026.
Estate Concierge and Estate Cleaner - Casuals employer: City of London Corporation
Contact Detail:
City of London Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Concierge and Estate Cleaner - Casuals
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the City of London Corporation. A friendly chat can sometimes lead to insider info about job openings that aren't advertised yet.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and keep an eye on the casual pool opportunities. You never know when the perfect role might be listed!
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and emergency situations. We want you to shine, so think about how your past experiences can showcase your skills for the Estate Concierge or Cleaner roles.
✨Tip Number 4
Follow up after applying! A quick email to express your enthusiasm for the role can set you apart from other candidates. It shows you're genuinely interested and ready to contribute to the Barbican Residential Estate.
We think you need these skills to ace Estate Concierge and Estate Cleaner - Casuals
Some tips for your application 🫡
Be Clear About Your Role Preference: When you’re writing your covering letter, make sure to specify which role you’re interested in – whether it’s the Estate Concierge or Estate Cleaner. This helps us understand where you see yourself fitting in!
Show Off Your Customer Service Skills: Both roles require a strong customer service background, so don’t hold back! Share specific examples from your past experiences that highlight your communication skills and ability to handle various situations.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain a professional tone in your application. A courteous and tactful manner is key, especially since you’ll be interacting with residents and visitors regularly.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at City of London Corporation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of both the Estate Concierge and Estate Cleaner roles. Familiarise yourself with the key requirements listed in the job description, such as customer service skills and communication abilities. This will help you tailor your answers to show how you fit the bill.
✨Showcase Your Customer Service Experience
Since both roles require excellent customer service skills, be ready to share specific examples from your past experiences. Whether it’s working in a hotel or another high-class environment, highlight situations where you went above and beyond for customers. This will demonstrate your commitment to providing top-notch service.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, especially emergencies or unexpected events. Think about potential scenarios related to the roles and prepare your responses. Showing that you can remain calm and professional under pressure will impress the interviewers.
✨Dress the Part
Even though these are casual roles, dressing smartly for the interview shows respect and professionalism. It also gives a glimpse of how you’ll present yourself while on duty. Make sure your attire is neat and appropriate, reflecting the high standards expected at the Barbican Residential Estate.