Guildhall School of Music & Drama is seeking a Deputy Head of Student Services (Operations) to lead the end-to-end operational delivery of student-facing services, reporting to the Head of Student Services. This key leadership role oversees front-line enquiries, triage, referrals and case coordination across Student Services, Registry, Finance, Estates and other services.
You will drive continuous improvement using data, KPIs and digital self-service, manage peak periods, staff coverage and
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Deputy Head, Student Services & Operations employer: City of London Corporation
The Guildhall School of Music & Drama is an exceptional employer, offering a vibrant and inclusive work environment in the heart of London. With a strong commitment to professional development and innovation, employees benefit from hybrid working arrangements and the opportunity to collaborate with leading artists and professionals in the performing arts sector. Join us to be part of a prestigious institution that values creativity and fosters growth in a supportive community.
Contact Details:
City of London Corporation Recruitment Team
