The City of London Corporation is looking for a Compliance and Quality Assurance Officer to help maintain high standards across our housing estates. This is an important operational role supporting safe, consistent and high-quality estate services through effective inspections, accurate reporting and timely follow-up of identified issues.
Working under the guidance of the Compliance and Quality Assurance Lead, you will carry out scheduled inspections of estates and blocks, monitor compliance with service standards and support activity relating to fire safety, block security, health and safety and quality assurance. You will produce clear inspection reports, raise and assign actions, elevate concerns and contribute to audits, investigations, external inspections and continuous service improvement.
You will need knowledge of legislation and regulations relevant to estate services, including health and safety, fire safety in communal areas and COSHH. You should have experience of undertaking thorough estate inspections, managing risks and completing risk assessments. Strong written and verbal communication, excellent customer care and interpersonal skills, and confidence using digital systems, Microsoft Excel and mobile technology are also essential. A relevant qualification, such as BICS, IOSH or CIH, or substantial equivalent professional experience, is required.
The successful candidate would need to be organised, self-motivated and able to work both independently and as part of a team. You will need a practical and flexible approach, sound judgement and a commitment to resident welfare, equality, safety and continuous improvement. The post is 35 hours per week, Monday to Friday, between 08:00 and 16:00, with a 60-minute lunch break. Applicants should be aware that the role involves long periods of walking across housing estates.
This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a Basic Disclosure & Barring Service check.
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Compliance and Quality Assurance Officer employer: City of London Corporation
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Contact Details:
City of London Corporation Recruitment Team
