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- Tasks: Assist residents and visitors at a prestigious car park, ensuring top-notch service.
- Company: Join the City of London Corporation, a leader in community service.
- Benefits: Enjoy competitive pay, pension scheme, and perks like interest-free loans and discounts.
- Why this job: Be part of a dynamic team making a real difference in residents' lives.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Work in a vibrant environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
The prestigious Barbican Residential Estate located in the City of London is looking for an enthusiastic person to join our team which aims to provide a high quality service for our residents. As an Estate Concierge you will be operating from a car park entrance to one of the Residential Tower Blocks. You will be responsible for assisting residents, their visitors, contractors, operating CCTV equipment and any other day to day queries.
You will need to possess a courteous and tactful manner with experience of working in an excellent customer service environment, possibly a hotel or high class residential location, as the post entails contact with residents, their visitors and members of the public. Good communication skills are essential as you will need to provide written and verbal reports to the Car Park & Operations Manager on any incidents that occur whilst you are on duty. You must be able to demonstrate an ability to work on your own initiative and to remain calm when dealing with emergencies or unexpected events. Computer, Security, Customer Service is essential for this role.
The successful applicant will be required to wear the uniform provided and work on a rotating 12 hour shift basis including nights, weekends and Bank Holidays. This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain an Enhanced adult’s barred list Disclosure & Barring Service check.
Benefits
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do. In addition to a competitive salary and membership of the excellent Local Government Pension Scheme, you can look forward to an all‑round package of life‑improving benefits and offers – from interest‑free season ticket and bicycle loans to discounts on health and wellbeing, arts and culture.
Contact
For further information or for an informal chat about the role, please feel free to contact Jack Doherty, email: Jack.doherty@cityoflondon.gov.uk
Closing date: 12 noon on 18 February 2026. Interviews will be held w/c 2 March 2026.
EEO Statement
Proud member of the Disability Confident employer scheme Disability Confident. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
Estate Concierge - Car Park Attendant employer: City of London College
Contact Detail:
City of London College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Concierge - Car Park Attendant
✨Tip Number 1
Get to know the company! Research the City of London Corporation and the Barbican Residential Estate. Understanding their values and what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting residents and visitors, think of scenarios where you might need to handle tricky situations. Role-play with a friend or family member to build your confidence in providing excellent service.
✨Tip Number 3
Dress the part! Even if it’s just an informal chat, showing up looking professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the high standards expected at the Barbican.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and consider your application, plus you’ll be one step closer to landing that Estate Concierge role!
We think you need these skills to ace Estate Concierge - Car Park Attendant
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service, especially if you've worked in hotels or high-end residential areas. We want to see how you can bring that courteous and tactful manner to our team!
Be Clear and Concise: When writing your application, keep it clear and to the point. Good communication skills are essential for this role, so show us you can express yourself well in writing right from the start.
Demonstrate Initiative: We love candidates who can work independently! Share examples of times when you've taken the initiative or handled unexpected situations calmly. This will help us see how you'd fit into our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at City of London College
✨Know Your Role
Make sure you understand the responsibilities of an Estate Concierge, especially in a car park setting. Familiarise yourself with customer service principles and how to handle emergencies, as these will likely come up during your interview.
✨Showcase Your Communication Skills
Since good communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you had to write reports or deal with difficult customers, and be ready to discuss these experiences.
✨Demonstrate Initiative
Be prepared to talk about situations where you took the initiative to solve a problem or improve a process. This shows that you can work independently and remain calm under pressure, which is crucial for this position.
✨Dress the Part
Even though you’ll be provided with a uniform, dressing smartly for the interview can make a great first impression. It shows that you take the opportunity seriously and understand the importance of professionalism in a customer-facing role.
