At a Glance
- Tasks: Join the Housing Repairs team to schedule resources and ensure excellent service for tenants.
- Company: City of Lincoln Council, dedicated to quality housing and community care.
- Benefits: Flexible working, generous leave, discounts, health support, and free parking.
- Other info: Fixed term until August 2027, full-time, with opportunities for training and growth.
- Why this job: Make a real difference in the community while developing your skills in a rewarding role.
- Qualifications: GCSE Maths and English A-C or equivalent; experience with systems like Servitor is a plus.
The predicted salary is between 31500 - 38500 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
The City of Lincoln Council have an exciting opportunity for a Resource Planner to join our team based at Hamilton House.
You will be part of the Housing Repairs team who are responsible for repairing and maintaining 7,800 properties throughout Lincoln.
We pride ourselves on providing quality housing and repairs for our tenants.
We are looking for a motivated, organised, and friendly candidate who underpins our core values to provide excellent customer care to the residents of Lincoln.
This is a pivotal role that is fast paced and rewarding.
This role is fixed term until August 2027, full-time (37hrs per week Mon-Fri) and office based.
The opportunity for further training and development is available for the right candidate.
Key responsibilities
- Work under the general direction of the Resource Planner Team Leader to contribute to the achievements of delivery of the repairs and maintenance service.
- Scheduling resources over the period of days to weeks to ensure that tenants are given a good service and that the resources are used efficiently.
The successful candidate will be able to demonstrate
- Experience of maintaining systems and procedures e. g. Servitor, Universal Housing, Optitime / DRS.
- Excellent communications skills both written and verbal.
- Ability to interpret customers repair requirements and communicate effectively with relevant personnel to ensure effective completion of required works.
- Experience in working in an environment subject to changing tasks and priorities.
- GCSE Maths and English Grade A to C or equivalent.
- Understanding of, and willingness to, promote equal opportunities, policies and practices.
Benefits we offer
- Flexible working options / Flexi time scheme.
- Generous annual leave entitlement plus bank holidays.
- Employee online discount scheme (including cinema, retail/supermarkets and homeware / tech).
- Health and Wellbeing support.
- Sustainable Travel Options (Tax free bike scheme and discounted City parking).
- Free on-site parking at Hamilton House.
All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period.
Please be aware that the City of Lincoln Council does not hold a UKVI sponsor licence and is therefore unable to sponsor work visas.
If you think you may require a visa to work in the UK, please refer to UK Visas & Immigration before applying as you may be eligible to work in the UK via an alternative visa route.
As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
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Resource Planner in Lincoln employer: City of Lincoln Council
The City of Lincoln Council is an excellent employer, offering a supportive work culture that values collaboration and community service. Employees benefit from opportunities for professional growth and development, while enjoying the unique advantage of working in a vibrant city known for its rich history and commitment to public service.
