The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
The City of Lincoln Council are currently looking for a Community Services Support Assistant to join the Community Services team. The postholder will be responsible for undertaking a broad range of customer services and administrative duties consistent with supporting the work of a multi-skilled team providing street scene services.
Key responsibilities:
- To undertake general administrative tasks as directed by the Community Services Manager.
- To undertake checking of contractor invoices and allocating charges to the appropriate cost codes and informing the Service Manager of any discrepancies.
- To monitor and maintain the sections’ various web site/s and social media outlets, ensuring they are up to date and relevant, and responding as / when instructed.
- To organise and send out standard letters and the daily recording and distribution of incoming post.
- Provision of a general support service to the Community Services team including assistance with arrangements for meetings, preparation of minutes and agenda, typing, minute taking, and other general administrative duties.
- Maintenance of all filing systems, archive systems and electronic storage of information as required.
The successful candidate will be able to demonstrate:
- Experience of working in a front-end public service delivery environment.
- Be able to demonstrate the use of social media from a corporate perspective.
- Experience of handling sensitive and confidential data.
- Possess at least 6 months practical Customer Services or office skills.
- NVQ related to Customer Care or / either relevant NVQ stage 3 Business Admin or similar.
Benefits we offer:
- Flexible working options / Flexi time scheme.
- Generous annual leave entitlement plus bank holidays.
- Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
- Health and Wellbeing support.
- Sustainable Travel Options (Tax free bike scheme and discounted City parking).
For an informal discussion, please contact Will Paul (Waste & Cleansing Team Leader) on will.paul@lincoln.gov.uk or 01522873408.
All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period.
Please be aware that the City of Lincoln Council does not hold a UKVI sponsor licence and is therefore unable to sponsor work visas. If you think you may require a visa to work in the UK, please refer to UK Visas & Immigration before applying as you may be eligible to work in the UK via an alternative visa route.
As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
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