At a Glance
- Tasks: Support the administration of council tax and benefits in a fast-paced environment.
- Company: Join the City of Lincoln Council, committed to community service and inclusivity.
- Benefits: Enjoy flexible working, generous leave, and discounts on shopping and entertainment.
- Other info: Great career growth opportunities and a supportive work culture.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: GCSEs in English and Maths, strong communication skills, and a proactive attitude.
The predicted salary is between 15434 - 15434 £ per year.
- Job details
- Job reference R
Date posted 02/07/2026 Application closing date 19/07/2026 Location Sleaford Salary MA01 (£15,434.28) Package Limited Term until Approx.
- December 2027 Contractual hours 37 Basis Full time Job category/type Apprenticeships
- Business Administrator Level 3 Apprentice (Revenues & Benefits)
The City of Lincoln Council is seeking a highly motivated individual to work within the Revenues & Benefits Shared Service based at North Kesteven District Council Offices, Sleaford.
The role will involve supporting the service to administer council tax for two local authority areas.
The service administers council tax, business rates and locally administered benefits as well as enforcing any associated arrears / debts.
It is a fast‑paced environment with a high customer demand.
Duties
- Completing Revenues & Benefits system reconciliations.
- Reviewing and approving bills and benefit notifications being issued for print.
- Considering and responding to customer enquiries.
- Scrutinising and improving internal procedures.
- Undertaking reviews of council tax discounts and exemptions.
- Supporting the Council Tax Administration Team with clerical duties.
- Successful Candidate
- Ability to use own initiative.
- Good interpersonal and communication skills.
- Ability to meet deadlines and prioritise day‑to‑day workloads.
- An understanding of adhering to and maintaining confidentiality.
- GCSE’s (or equivalent) to include English and Maths at Grade C/4 or above.
- Ability to demonstrate an understanding of and commitment to Equality, Diversity, and Inclusion (EDI) and how it applies to the role.
Benefits
- Flexible working options / Flexi time scheme.
- Generous annual leave entitlement plus bank holidays.
- Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
- Health and Wellbeing support.
- Sustainable Travel Options (Tax free bike scheme and discounted City parking).
- Free on‑site parking at our Sleaford offices.
As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
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Business Administrator Level 3 Apprentice (Revenues & Benefits) employer: City of Lincoln Council
The City of Lincoln Council is an excellent employer, offering a supportive work culture that values collaboration and community service. Employees benefit from opportunities for professional growth and development, while enjoying the unique advantage of working in a vibrant city known for its rich history and commitment to public service.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administrator Level 3 Apprentice (Revenues & Benefits)
✨Get Involved with Local Community Projects
The government and public sector thrive on community engagement, so volunteering for local community projects or councils can give you a leg up. Not only does it boost your CV, but it also puts you in touch with folks who might be part of the hiring teams or know about upcoming apprenticeship opportunities.
✨Utilise Apprenticeship Fairs and Talks
Make the most of apprenticeship fairs and local talks aimed at young people in your area. They're a goldmine for networking and finding out firsthand about companies and their hiring processes, plus you can ask questions about what it’s really like working for organisations like City of Lincoln Council.
✨Follow Government Initiatives on Social Media
Check out social media channels where public sector initiatives and job roles are advertised. Many public sector organisations post updates on apprenticeships and related events, so be sure to follow them and engage with their content. This way, you’ll be in the loop when it comes to opportunities at places like City of Lincoln Council.
✨Apply Early and Keep It Personal
Apprenticeships can be super competitive, so don't wait until the last minute to throw your hat in the ring! When applying, keep your application personal and show off your passion for the public sector – it's all about how you can contribute to the mission of organisations like City of Lincoln Council. Our website is a great place to keep an eye out for openings!
We think you need these skills to ace Business Administrator Level 3 Apprentice (Revenues & Benefits)
Some tips for your application 🫡
Show Off Your Soft Skills:In the public sector, soft skills like communication, teamwork, and problem-solving are key. Make sure your CV highlights experiences that demonstrate these skills, perhaps through school projects or volunteering. We love seeing how you interact with your community!
Tailor Your Cover Letter to Fit:Your cover letter is your chance to express your enthusiasm for the role. Specifically mention why working at City of Lincoln Council in the government-public sector excites you and how this apprenticeship will help you grow. We want to see your passion for making a difference!
Research, Research, Research!:Before applying, dive into City of Lincoln Council’s values and recent projects. Showing that you understand what we stand for and how you can contribute can really make your application pop. It lets us know you’re genuinely interested in what we do!
Highlight Any Relevant Experience:Even if it’s just part-time jobs, internships, or volunteer work, include any experience that relates to the public sector. If you've worked on community initiatives or school councils, be sure to mention those. We want to see your commitment to public service!
How to prepare for a job interview at City of Lincoln Council
✨Know Your Local Issues
In the public sector, it's crucial to be in tune with the issues affecting your community. Make sure you can discuss local challenges and how you would approach solving them. This shows your commitment and awareness of the sector!
✨Highlight Your Passion for Service
For an apprenticeship in the government sector, it’s all about your motivation. Be ready to talk about why you want to serve your community and how you can bring enthusiasm and a fresh perspective to the role with City of Lincoln Council.
✨Brush Up on Relevant Policies
Expect questions about specific policies or frameworks relevant to your desired position. Familiarise yourself with recent legislation or initiatives related to City of Lincoln Council and be prepared to discuss how you can contribute to these efforts in the role of Business Administrator Level 3 Apprentice (Revenues & Benefits).
✨Show Your Willingness to Learn
As this is an apprenticeship, demonstrating your eagerness to learn is essential. Be prepared to discuss how you've tackled challenges in the past and how you plan to develop your skills further while working with City of Lincoln Council.
