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- Tasks: Provide top-notch concierge services for events at Thompson Barn and other city venues.
- Company: Join the City of Lenexa Parks and Recreation Department, a vibrant community-focused organisation.
- Benefits: Earn $15.50 per hour with flexible part-time hours and valuable experience.
- Why this job: Be the face of exciting events and create memorable experiences for guests.
- Qualifications: Must be 21+, with customer service experience and a high school diploma.
- Other info: Enjoy a dynamic work environment with opportunities to grow your skills.
The predicted salary is between 12 - 16 £ per hour.
The City of Lenexa Parks and Recreation Department is currently accepting applications for Concierge staff. The ideal candidate has customer service and public relations experience. The primary working location will be at Thompson Barn, with occasional assignments at the Old Town Activity Center, City Hall, and City Special Events venues.
Position Summary: The Concierge provides concierge-style services for event rentals at Thompson Barn, the Old Town Activity Center, and City Hall. Serving as the primary contact for event clients, this role ensures a seamless rental experience by assisting with setup logistics, technology needs, facility access, and general venue supervision.
Schedule: This is a year-round, part-time position working 10 to 25 hours per week. Scheduled hours are within the timeframes of:
- Sunday – Thursday: 7:00 a.m. – 10:00 p.m.
- Friday & Saturday: 7:00 a.m. – Midnight
Flexibility is required for early mornings, evenings, weekends, and holidays, depending on city event schedules.
Key Responsibilities:
- Open and secure event venues before and after rentals.
- Monitor event spaces and guests to ensure policies are followed.
- Provide tours to potential renters and explain venue details, policies, and expectations.
- Assist with technology setup and troubleshooting, including microphones, Bluetooth, sound systems, projectors, Blu-ray, and cable connections.
- Coordinate with building services staff for room setups and cleanup.
- Communicate with off-duty police officers during events with alcohol service.
- Perform light cleaning and restocking of paper products, restroom counters, mirrors, and trash bins.
- Maintain knowledge of event venue, technology and amenities to assist guests.
- Report facility and technology issues, lost and found items, low inventory, and maintenance needs.
- Assist with city-sponsored events and festivals as needed.
Minimum Qualifications:
- High school diploma or GED
- Must be 21 years of age or older
- At least two years of customer service experience
- Ability to obtain First Aid/CPR/AED certification within three months of hire
The rate of pay is $15.50 per hour.
Environment and Physical Factors: This position requires the ability to walk, climb stairs, and sit for extended periods. The role involves lifting objects up to 50 lbs. and performing light cleaning tasks. Additional physical requirements may include crawling, climbing, twisting, bending, kneeling, squatting, and pushing or pulling objects. Work is primarily performed indoors, with occasional exposure to cleaning chemicals.
Offers of employment are conditional upon successful completion of a pre-employment drug screen, physical/agility test, hearing test, and background check.
To apply, complete an online application and resume. Applications will be reviewed as they are received.
Concierge - Thompson Barn employer: City of Lenexa, Kansas
Contact Detail:
City of Lenexa, Kansas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge - Thompson Barn
✨Tip Number 1
Get to know the venue! Familiarise yourself with Thompson Barn and other locations. This way, when you chat with potential clients, you can confidently share insights and make them feel at ease.
✨Tip Number 2
Practice your customer service skills! Role-play different scenarios with friends or family. This will help you handle any situation that might pop up during events, ensuring a smooth experience for everyone.
✨Tip Number 3
Network like a pro! Attend local events or community gatherings to meet people in the industry. You never know who might have a lead on a job or offer valuable advice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing enthusiastic candidates who are eager to join our team!
We think you need these skills to ace Concierge - Thompson Barn
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service and public relations experience in your application. We want to see how you've made a difference in previous roles, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send the same old CV and cover letter for every job. Take a moment to tailor your application to the Concierge role at Thompson Barn. Mention why you’re excited about this position and how your experience aligns with the responsibilities listed.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Remember, the best way to apply is through our website! It’s super straightforward, and we’ll be able to review your application as soon as it comes in. Don’t miss out on this opportunity!
How to prepare for a job interview at City of Lenexa, Kansas
✨Know Your Venue
Familiarise yourself with Thompson Barn and the other venues you'll be working at. Understand their layout, facilities, and any technology used. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a client or resolved a difficult issue. This is crucial for a concierge role!
✨Be Ready for Technical Questions
Since the job involves assisting with technology setup, brush up on common event tech like sound systems and projectors. Be prepared to discuss any relevant experience you have with these tools during the interview.
✨Flexibility is Key
The role requires flexibility with hours, so be ready to discuss your availability. Highlight your willingness to work evenings, weekends, and holidays, as this shows you're committed to meeting the needs of the events.
