Transit Service Project Manager, Systems in Kingston upon Thames

Responsibilities

• Lead and manage complex transit projects and transit technology projects from initiation through completion.
• Develop project scopes, schedules, budgets, and risk management strategies.
• Deliver projects on time, within budget, and aligned with operational and service objectives.
• Manage multiple concurrent projects, including high-risk and high-profile initiatives.
• Plan and implement transit service improvements using data analysis and performance metrics.
• Apply transit planning principles, practices, and technologies.
• Support the implementation of transit systems, platforms, and operational enhancements.
• Lead projects related to asset renewal, rehabilitation, and replacement.
• Coordinate inspections, maintenance programs, and lifecycle management initiatives.
• Ensure infrastructure, fleet, and facilities meet operational, safety, and service requirements.
• Lead procurement processes including RFQs, RFPs, and contract negotiations.
• Evaluate proposals and recommend consultant/contractor selection.
• Manage consultants, contractors, and vendors to ensure performance, quality, and compliance.
• Liaise with external stakeholders including consultants, contractors, utilities, and all levels of government.
• Communicate effectively with senior leadership and elected officials.
• Provide leadership and direction to project teams and technical staff.
• Foster collaboration across departments and stakeholders.
• Ensure compliance with applicable legislation (e.g., Occupational Health & Safety Act, AODA).
• Identify and mitigate project risks, including health and safety concerns.
• Ensure adherence to municipal standards, policies, and best practices.
• Other duties as assigned.

Qualifications

• University degree in Planning, Business, Public Administration, Geography, or a related field.
• Minimum of 5 years progressively responsible experience in transit, transportation, or municipal infrastructure.
• Experience with transit technology and electronic systems.
• Experience managing complex, multi-disciplinary projects, including capital infrastructure initiatives.
• Project Management Professional (PMP) or equivalent certification (preferred).
• Superior project-management skills with the ability to apply sound project management to service improvements in a transportation setting.
• Sound knowledge of transit/transportation planning principles, practices, and techniques.
• Experience using transit planning systems, transit technology platforms, and transit/transportation infrastructure design and construction tools.
• Excellent communication, negotiation, and conflict-resolution skills with the ability to influence others.
• Strong customer-service and interpersonal skills.
• Ability to work in a team environment, liaise with key stakeholders, and function effectively with minimal supervision.
• Advanced computer skills, including MS Office and transit-related applications.
• Time-management and project-management skills with the ability to multi-task.
• Strong problem-solving skills with the ability to gather and interpret information.
• Strong analytical and research skills with the ability to formulate solutions to complex issues.
• Knowledge of related acts and legislation such as the Occupational Health & Safety Act and the Accessibility for Ontarians with Disabilities Act, 2005.
• Required to obtain and maintain a satisfactory criminal record check.

Benefits

• OMERS defined pension plan.
• Employee wellness and assistance programs and resources.
• Ongoing training and education opportunities.
• Corporate perks such as discounted transit and fitness passes.
• Learning and development resources and networks.
• Relocation assistance and local resources.
• Vacation entitlements.
• Flexible work arrangements.