The Ticket Seller sells tickets to all events sold through the Grand Theatre Box Office.
We create exceptional live performance experiences, from ticketing and guest services to concessions and accessibility support. Our team manages every detail to ensure events run smoothly and guests enjoy memorable visits.
What you'll do...
Responsible for processing ticket orders in-person, by mail and electronically submitted. Work at the box office and provide superior customer service at all times including answer questions regarding shows and show times, and assist with all ticket inquiries. Scanning tickets at lobby doors, ensuring accuracy of ticket entry accuracy. Accountable for handling cash and reconciliation procedures. Other duties as assigned.
High school (Grade 12) or equivalent.
3 months experience working in a customer service environment including cash handling.
Core Competencies: belonging, collaboration, accountability & innovation
Why us?
Join a team that’s building more than a city - we’re building a community where people thrive. At the City of Kingston, your work has real impact: safer streets, greener spaces, inclusive experiences, innovative transit, creative public spaces, and brighter futures for all.
We’re more than just a municipal government - we’re a team of problem-solvers, innovators, and community-builders who take pride in shaping the place we call home. As an employer, we’re committed to your growth, your well-being, and creating an environment where every voice counts. Your career is more than a job - it’s where your impact begins.
Why you’ll love it here…
We provide our employees with a comprehensive and competitive total rewards package, which may include extended health coverage, travel and life insurance, and long-term disability. Specific benefits can vary depending on your role and terms of employment.
In addition, employees may enjoy access to:
- OMERS defined pension plan
- Employee wellness and assistance programs and resources
- Ongoing training and education opportunities
- Corporate perks such as discounted transit and fitness passes
- Learning & development resources and networks
- Relocation assistance and local resources
Accommodations are available at all stages of the recruitment and selection process to support a barrier-free experience for all candidates in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please let us know. For more information, you can contact us at hrcity@cityofkingston.ca .
Thank you to everyone who applies. While we value each application, only those advancing in the recruitment process will be contacted. All personal information will be handled in compliance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
The City of Kingston may utilize artificial intelligence (AI) assisted tools throughout the recruitment process. All final hiring decisions are made by qualified municipal staff.
To ensure you don’t miss any updates, please check your spam or junk folders for emails from a City of Kingston account.
Our commitment
The City of Kingston acknowledges that we are on the traditional homeland of the Anishinabek, Haudenosaunee, and the Huron-Wendat, and thanks these nations for their care and stewardship over this shared land.
Today, the City is committed to working with Indigenous peoples and all residents to pursue a united path of reconciliation.
Learn more about the City's reconciliation initiatives .
Learn more about what makes Kingston so special on PossibleMadeHere.org .
#J-18808-Ljbffr
Ticket Seller (Grand Theatre) in Kingston upon Thames employer: City of Kingston
The City of Kingston is an excellent employer, offering a supportive work environment where community safety is paramount. With flexible shifts and comprehensive training, employees can grow their skills while making a meaningful impact on the lives of school-age children. The city's commitment to employee well-being and public service creates a rewarding atmosphere for all staff members.
