Personal Support Worker, Rideaucrest Home, Regular Part-Time (up to 2) in Kingston upon Thames

Under the supervision of registered staff, assist and support residents to meet their essential, behavioral, emotional, spiritual and physical needs. This position promotes restorative care in activities of daily living (ADL) while maintaining the goal of maximum quality of life for residents. Rideaucrest Home provides high-quality, compassionate long-term care for Kingston residents. Our team works together to create a safe, supportive environment where residents feel valued and cared for every day. We deliver personalized health care and daily support to residents, ensuring comfort, dignity, and well-being through medication administration and ongoing monitoring.

Responsibilities

• Maintain residents’ personal hygiene to high standards, including bathing, shaving, hair and nail care, mouth care, and skin care.
• Monitor and assist residents during meal times; report and document relevant information.
• Lift, transfer and transport residents using proper safety techniques, correct body mechanics and equipment.
• Collaborate with other care team members to exchange information, contribute to care plans, follow programs and ensure optimum levels of health, safety and comfort for residents.
• Promote independence in activities of daily living by encouraging resident activities and interests.
• Observe residents and promptly report incidents, accidents or changes in condition.
• Use resident care plans and assignment sheets in planning of care, obtaining sufficient knowledge about individualized needs prior to providing care.
• Provide support and assistance to residents’ social needs, provide stimulation and encourage interactions respecting their independence and personal choices to ensure total wellbeing.
• Maintain all required documentation in a timely and accurate manner, according to established standards.
• Carry out other duties as assigned.

Qualifications

• Grade 12 Diploma or equivalent education (verification required).
• Successful completion of a recognized Personal Support Worker Program.
• One (1) year of customer service experience.
• Experience in a long‑term care setting preferred.
• Demonstrated ability to interact with seniors in a caring and respectful manner.
• Ability to work independently and effectively as a team member with all staff, families, residents, volunteers and outside agencies.
• Excellent interpersonal and communication skills.
• Excellent organizational and time‑management skills; demonstrated ability to prioritize.
• Possess skills in gerontology and focus on special care needs with empathy, respect and a supportive approach; ensures ethical practices at all times.
• Maintain confidentiality.
• Commit to safe work practices.
• Commit to ongoing learning and development.
• Must be available to work days, evenings, nights and weekends.
• Must be able to perform the essential duties of the job.
• Proof of recent screening for Tuberculosis (TB).
• Proof of immunity to communicable diseases.
• Maintain a satisfactory criminal record check, including Vulnerable Sector.
• First Aid/CPR Certificate, Palliative Care training and Alzheimer Care training an asset.
• Must demonstrate corporate values of Belonging, Collaboration, Accountability, and Innovation.

Benefits

• OMERS defined pension plan.
• Employee wellness and assistance programs and resources.
• Ongoing training and education opportunities.
• Corporate perks such as discounted transit and fitness passes.
• Learning & development resources and networks.
• Relocation assistance and local resources.