At a Glance
- Tasks: Provide strategic advice and training on employee and labour relations matters.
- Company: Join the City of Kingston, a community-focused municipal government.
- Benefits: Enjoy competitive rewards, wellness programs, and ongoing training opportunities.
- Other info: Flexible work arrangements and commitment to diversity and inclusion.
- Why this job: Make a real impact in building a thriving community.
- Qualifications: Degree in HR or Labour Relations and 3-5 years of relevant experience.
Human Resources & Organization Development
Reporting to the Manager, Labour Relations and working as part of the broader Human Resources and Organization Development team, the Labour Relations Officer will provide labour relations consulting services to foster a positive employee relations environment. This position will play an active role in collective bargaining, grievances, as well as provide frequent coaching and training regarding leadership, managing employees, and understanding labour relations issues.
The Labour Relations Officer will support the shift from a primarily reactive focus on grievances, disputes, and day-to-day issues to a proactive, strategic partner that strengthens leadership capability and promotes organizational consistency while helping to deliver on the initiatives outlined in the 3-Year Employee Relations Strategy.
We support the City’s workforce across the full employee lifecycle by providing integrated services in payroll, compensation, benefits, occupational health and safety, labour relations, learning and development, recruitment and selection, HR systems and core HR administration. We enable effective hiring, safe and inclusive workplaces, continuous learning, and strong employee engagement to support employee success and organizational priorities.
What you'll do...
- Provide strategic advice, direction and training on a range of employee and labour relations matters to leaders, employees and HR&OD staff through regular communication, education and training and collaboration to ensure the Corporation’s compliance with Collective Agreements, HR&OD policies and programs and legislation.
- Provide support to management, and work with Unions as necessary, throughout dispute resolution processes (i.e. grievance procedure, including mediation/arbitration; Human Rights Tribunal) by providing advice and guidance based on the Collective Agreement and HROD policies and procedures to ensure the interests of the Corporation are protected and disputes are resolved in a timely and effective manner.
- Lead investigations into complaints of Workplace Violence and Harassment by interviewing all parties involved and issuing written findings in a way that is aligned with HROD policies and procedures and the Occupational Health and Safety Act to ensure concerns are appropriately addressed in a timely and effective manner.
- Participate in the preparation and process of collective bargaining by researching other settlements, working across the Corporation to develop proposals, and actively participating at the bargaining table to ensure settlements that align with the Corporation’s best interests.
- Provide recommendations to amend processes and procedures as required, by conducting research and remaining current with labour relations developments to assist the Corporation to evolve and adopt best practices.
- Other duties as assigned.
- Degree/diploma in Human Resources, Industrial/Labour Relations, or a related program
- 3-5 years of practical related experience in labour relations in a unionized environment
- Experience administering attendance management programs is preferred
- Experience working in a multi-bargaining unit environment is preferred
- Canadian Human Resource Professional (CHRP) designation is preferred
- Alternative Dispute Resolution (ADR) training is preferred
- Must demonstrate corporate values of Belonging, Collaboration, Accountability, and Innovation
- Strong labour relations experience including writing grievance responses, attending mediation and arbitration hearings, taking part in negotiations, and conducting investigations along with extensive collective agreement interpretation
- Strong knowledge and understanding of legislation related to employment (i.e. Employment Standards Act, Labour Relations Act, Human Rights Code)
- Ability to develop and facilitate training
- Ability to deal with conflict and potentially adversarial situations in a professional and competent manner
- Strong computer skills including MS Office, knowledge of HRMS systems including PeopleSoft is an asset
- Sound understanding of confidentiality and privacy issues
- Ability to interact with a variety of contacts using tact, diplomacy, integrity and persuasiveness
- Required to obtain and maintain a satisfactory criminal record check
Why us?
Join a team that’s building more than a city - we’re building a community where people thrive. At the City of Kingston, your work has real impact: safer streets, greener spaces, inclusive experiences, innovative transit, creative public spaces, and brighter futures for all.
We’re more than just a municipal government - we’re a team of problem-solvers, innovators, and community-builders who take pride in shaping the place we call home. As an employer, we’re committed to your growth, your well-being, and creating an environment where every voice counts. Your career is more than a job - it’s where your impact begins.
Why you’ll love it here…
We provide our employees with a comprehensive and competitive total rewards package, which may include extended health coverage, travel and life insurance, and long-term disability. Specific benefits can vary depending on your role and terms of employment.
- OMERS defined pension plan
- Employee wellness and assistance programs and resources
- Ongoing training and education opportunities
- Corporate perks such as discounted transit and fitness passes
- Learning & development resources and networks
- Relocation assistance and local resources
Why you’ll love it here…
We provide our employees with a comprehensive and competitive total rewards package, which may include extended health coverage, travel and life insurance, and long-term disability. Specific benefits can vary depending on your role and terms of employment.
- OMERS defined pension plan
- Vacation entitlements
- Employee wellness and assistance programs and resources
- Ongoing training and education opportunities
- Flexible work arrangements
- Corporate perks such as discounted transit and fitness passes
- Learning & development resources and networks
- Relocation assistance and local resources
Accommodations are available at all stages of the recruitment and selection process to support a barrier-free experience for all candidates in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please let us know. For more information, you can contact us at hrcity@cityofkingston.ca .
Thank you to everyone who applies. While we value each application, only those advancing in the recruitment process will be contacted. All personal information will be handled in compliance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
The City of Kingston may utilize artificial intelligence (AI) assisted tools throughout the recruitment process. All final hiring decisions are made by qualified municipal staff.
Internal applications: https://bit.ly/city-kingston-internal
External applications: https://bit.ly/city-kingston-external
The City of Kingston acknowledges that we are on the traditional homeland of the Anishinabek, Haudenosaunee, and the Huron-Wendat, and thanks these nations for their care and stewardship over this shared land.
Today, the City is committed to working with Indigenous peoples and all residents to pursue a united path of reconciliation.
Learn more about the City's reconciliation initiatives.
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Labour Relations Officer in Kingston upon Thames employer: City of Kingston
The City of Kingston is an excellent employer, offering a supportive work environment where community safety is paramount. With flexible shifts and comprehensive training, employees can grow their skills while making a meaningful impact on the lives of school-age children. The city's commitment to employee well-being and public service creates a rewarding atmosphere for all staff members.
StudySmarter Expert Advice🤫
We think this is how you could land Labour Relations Officer in Kingston upon Thames
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at City of Kingston!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at City of Kingston.
We think you need these skills to ace Labour Relations Officer in Kingston upon Thames
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at City of Kingston. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to City of Kingston and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at City of Kingston. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to City of Kingston's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at City of Kingston
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with City of Kingston.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at City of Kingston will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact City of Kingston and how you would contribute to adapting HR strategies.
