Facilities Booking & Events Coordinator- Up to 18 months in Kingston upon Thames

The City of Kingston is grateful to experience the traditional territories of Anishinabek, Haudenosaunee and Huron-Wendat. Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government. At the City of Kingston, we believe that diversity and inclusion are essential elements of a thriving workplace. We value the unique perspectives and experiences that each individual brings to our team. As we continue to grow, we are dedicated to creating an environment where all employees feel welcomed, respected, and empowered to contribute their best work. The City of Kingston views diversity as its strength and we encourage applications from individuals of all backgrounds, including those from underrepresented communities.

As staff, you play a pivotal role in enhancing people's lives by delivering exceptional, customer-centered services of the highest quality. Within our highly ethical environment, you'll embrace accountability by consistently going above and beyond, actively listening to our customers, creatively addressing their needs, and maintaining unwavering respect for all individuals you serve. As a result, you'll become an integral part of our qualified and dynamic team, recognized for its compassion, excellence, integrity, inclusivity, and adaptability.

Position Summary

This position is responsible for providing front line customer service for event and facility booking applicants in City parks as well as First Capital Place, which includes City Hall, Springer Market Square and Confederation Park.

• Act as point of contact and liaison for special event applicants and organizers
• Coordinate the intake and review of special event applications
• Maintain and update the civic Special Event User Manual and related event booking forms
• Liaise and coordinate with committees, other departments and stakeholders
• Produce reports as required pertaining to usage, revenue, expenditures, fee structure and budget as required for the purpose of projects and policies
• Attend site meetings for events or other purposes
• Compile and maintain up to date records and files
• Perform clerical and administrative duties as assigned
• Required to work irregular hours (evening and weekends, holidays)
• Other duties as assigned

Qualifications, Competencies

• Minimum 2 year completed post-secondary education in Event Management, Recreation and Leisure Services, Business or equivalent
• 2 years’ experience in event coordination

Skills, Abilities, Work Demands

• Excellent verbal and written communication skills
• Accurate cash handling ability
• Ability to work in a demanding office environment
• Team player with excellent customer service skills
• Strong problem-solving skills and ability to use tact and discretion
• Good organizational and prioritizing skills combined with attention to detail skills
• Ability to facilitate meetings and mediate competing interests
• Knowledge of recreation management/event booking software is preferred
• Valid Class G driver’s and access to vehicle
• Must obtain a satisfactory criminal record check

Core Competencies: Belonging, Collaboration, Accountability, and Innovation

Closing Statement

Please inform us of any accommodations we need to make to ensure a barrier-free recruitment experience. Accommodations are available in accordance with the Ontario Human Rights Code (OHRC) and Accessibility for Ontarians with Disabilities Act (AODA) at any stage in the recruitment process. We’re happy to provide more information if you email us at HRCity@cityofkingston.ca. Please apply to Career Opportunities at: www.cityofkingston.ca/Careers. Your resumé must demonstrate how you meet position requirements. Please upload to your profile any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position. We thank all who apply, however, only those selected for further consideration will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act. Please ensure to check any spam or junk folders for any emails coming from a City of Kingston account.