Coordinator Front of House in Kingston upon Thames

Lead front of house services across Kingston’s three arts venues.

Work Type: Full time permanent

Salary: $98,266 - $107,214 per annum (dependant on experience) plus superannuation

Location: Kingston Arts Precinct, Moorabbin

Access to accrued day off every four weeks.

About the role:

As a key member of Kingston Arts’ Production and Operations team, the Coordinator Front of House leads the delivery of all front of house services across Council’s three arts venues, Kingston City Hall, Kingston Arts Centre and Shirley Burke Theatre. This role plays a vital part in fostering a vibrant events culture by ensuring exceptional customer experiences across all front of house touchpoints.

What you’ll deliver:

• Lead the delivery of safe, seamless and high-quality events across all front of house operations, including the performance venue, bar and café services, and audience engagement.
• Supervise and support front of house staff and volunteers, ensuring alignment with Council policies, procedures and service standards.
• Maintain a strong focus on safety by ensuring compliance with all relevant OHS legislation and embedding best-practice risk management across front of house operations.

Your Skills and Experience:

• Proven experience leading front of house teams, including permanent and casual staff, to deliver professional and well-executed events for a range of clients.
• Strong administrative and digital capability, including proficiency in Microsoft 365, finance systems and event management platforms.
• Experience with Momentus and Humanforce is desirable.
• Sound knowledge of OHS and risk management principles, with the ability to apply them effectively within a theatre, function or live events environment.

The right candidate will be able to demonstrate the City of Kingston’s values of We make a difference | We show care and respect | We take pride in our work | We are better together.

Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application.

How to Apply:

To learn more about this role, please view the full Position Description on our Careers website. If you are interested in this opportunity, please submit your resume and a cover letter outlining your responses to the selection criteria. To apply, please click the ‘Apply’ button. All applications must be submitted online through our careers portal. Please note that we do not accept applications or inquiries from recruitment agencies.

Enquiries:

For any inquiries about the position, please contact Eli Dunlevie, Head of Production and Operations at eli.dunlevie@kingston.vic.gov.au.

To be considered for this role, applicants must have the legal right to work in Australia. For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au.

About Kingston:

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations. We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south‑east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management.

Why you’ll love working for us:

At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us:

• Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers).
• Learning and development opportunities through professional development programs.
• Access to accrued day off every four weeks (Full time employees only).
• Salary Packaging.
• Purchase leave options.
• Career development opportunities, Study/development assistance.
• Discounted gym memberships.
• 16 weeks paid parental leave for both primary and partner carers.
• Employee Assistance Programs (EAP).
• Social club events.
• Close to Public transport.
• Free Onsite parking.

For further information visit our website.

Join our team - City of Kingston. Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation. We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.