At a Glance
- Tasks: Be the first point of contact for learners and partners, delivering excellent customer service.
- Company: Join City of Glasgow College, a vibrant educational institution.
- Benefits: Part-time hours, competitive salary, and a supportive work environment.
- Why this job: Make a difference in the community while gaining valuable administrative experience.
- Qualifications: SCQF Level 7 education or relevant experience required.
- Other info: Flexible working hours with opportunities for personal growth.
The predicted salary is between 23600 - 35400 £ per year.
Community Learning & Development Administrator
Package GCC support staff terms and conditions apply.
Salary £29,635 per annum (pro rata)
Contractual hours 14
Basis Part Time
Region Central
Job category/type Support
Date posted 08/09/2025
Job reference GCC000642
Role Community Learning & Development Administrator – 14 hours per week (Fixed Term until 31 March 2026)
We are looking for an experienced administrator to join the Faculty of Arts and Continuing Education at our Anniesland Campus. This role provides professional administrative support for funded projects, coordinates tasks, maintains systems, offers advice, and works closely with the Community Learning & Development team to ensure accurate student records are maintained.
As a key member of our Community Learning & Development team, you will:
- Be the first point of contact for learners and partners, delivering excellent customer service
- Support the enrolment, attendance, and certification processes
- Maintain accurate attendance records and manage data using college systems such as Columbus and UNITe
- Provide administrative support for meetings, events, and workshops
- Process orders, requisitions, invoices, and cash in line with college financial procedures
- Update and maintain the CLD team’s social media pages
- Organise and minute meetings, book rooms and organise workshops/visits
You will be educated to SCQF Level 7 or have significant relevant experience in the specialist area. The successful candidate will provide first line contact for all enquiries, deliver consistently high standards of customer care when dealing with enquiries and complaints, and will work collaboratively and flexibly within the administration team. You will be a proficient user of a range of Microsoft tools with good attention to detail and accuracy. Knowledge and experience of Integrated Grant funding administration is desirable.
In return, the College will enhance your skills with various training and development opportunities and provide you with a generous annual leave entitlement.
Location: Anniesland Campus
Closing Date: 21 September 2025
How to apply / Contact: For further information regarding the role, contact the People and Culture team:
Telephone: 0141 272 3762
Email: LNKD1_UKTJ
Note: This description reflects the responsibilities and requirements of the role as currently defined. All other job postings and notices on the page have been removed for clarity.
#J-18808-Ljbffr
Community Learning & Development Administrator employer: CITY OF GLASGOW COLLEGE
Contact Detail:
CITY OF GLASGOW COLLEGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Learning & Development Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at City of Glasgow College on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Show off your social media skills! Since the role involves maintaining the CLD team's social media pages, we should come prepared with ideas on how to enhance their online presence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team at City of Glasgow College.
We think you need these skills to ace Community Learning & Development Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Community Learning & Development Administrator role. We want to see how you can bring your unique flair to our team!
Show Off Your Customer Service Skills: Since you'll be the first point of contact for learners and partners, it's crucial to showcase your customer service experience. Share specific examples of how you've delivered excellent service in the past – we love a good story!
Be Detail-Oriented: Attention to detail is key in this role, especially when managing data and records. Make sure your application is free from typos and errors, and consider mentioning any relevant experience you have with data management systems like Columbus or UNITe.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at CITY OF GLASGOW COLLEGE
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Community Learning & Development Administrator role. Familiarise yourself with the responsibilities listed in the job description, such as customer service and data management. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact for learners and partners, prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond to help someone. This will highlight your ability to handle enquiries and complaints effectively.
✨Be Ready to Discuss Your Tech Skills
As a proficient user of Microsoft tools is essential for this role, be prepared to discuss your experience with these applications. You might want to mention any specific projects where you used these tools to manage data or support administrative tasks. This will reassure the interviewers that you have the technical skills they’re looking for.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the team, the college's goals, or the challenges they face. This shows that you're not only interested in the job but also in how you can contribute to their success. Plus, it gives you a chance to assess if this is the right fit for you!