Visitor and Monument Assistant - City Wide - 12145_1761216885
Visitor and Monument Assistant - City Wide - 12145_1761216885

Visitor and Monument Assistant - City Wide - 12145_1761216885

Edinburgh Full-Time 25905 - 26111 £ / year (est.) No home office possible
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CITY OF EDINBURGH COUNCIL

At a Glance

  • Tasks: Assist visitors and manage monuments across the city, ensuring a great experience.
  • Company: The City of Edinburgh Council, committed to diversity and inclusion.
  • Benefits: Competitive salary, flexible working hours, and a supportive workplace culture.
  • Why this job: Join a team that values respect, integrity, and flexibility while making a difference in the community.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Opportunities for personal growth and development in a vibrant city.

The predicted salary is between 25905 - 26111 £ per year.

Job Description

Visitor and Monument Assistant
City Wide

Salary: £25,905 – £26,111 (pro-rata for part-time)
Hours: up to 36 per week, 52 weeks

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page https://www.edinburgh.gov.uk/work-us/behaviours"; target="_blank">Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

Follow us on X at @edincounciljobs

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Visitor and Monument Assistant - City Wide - 12145_1761216885 employer: CITY OF EDINBURGH COUNCIL

The City of Edinburgh Council is an exceptional employer that prioritises a diverse and inclusive workplace culture, ensuring all employees feel valued and empowered to excel. With a commitment to employee growth and flexible working arrangements, this role as a Visitor and Monument Assistant offers the opportunity to contribute meaningfully to the community while enjoying a supportive environment in the heart of Edinburgh.
CITY OF EDINBURGH COUNCIL

Contact Detail:

CITY OF EDINBURGH COUNCIL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Visitor and Monument Assistant - City Wide - 12145_1761216885

✨Tip Number 1

Get to know the organisation's values and behaviours. Since they’re focusing on Respect, Integrity, and Flexibility, think about how you can demonstrate these in your interactions. This will help you stand out during interviews!

✨Tip Number 2

Practice behavioural interview questions! They want to see how you think and react in different situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show off your skills.

✨Tip Number 3

Network like a pro! Connect with current employees or others in the field. They can give you insider tips about the role and the company culture, which can be super helpful when preparing for your interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team. Let’s get you that job!

We think you need these skills to ace Visitor and Monument Assistant - City Wide - 12145_1761216885

Customer Service Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Flexibility
Attention to Detail
Cultural Awareness
Teamwork
Adaptability
Behavioural Assessment Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your skills. Use a friendly tone and share a bit about what makes you tick.

Align with Our Behaviours: Make sure to highlight how you embody our behaviours of Respect, Integrity, and Flexibility in your application. We’re keen to see how you approach work and interact with others, so give us some real-life examples!

Tailor Your Application: Don’t just send a generic application. Take the time to tailor it specifically for the Visitor and Monument Assistant role. Mention relevant experiences and skills that match the job description to show us you’re the perfect fit.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at CITY OF EDINBURGH COUNCIL

✨Understand the New Interview Approach

Since the company is shifting to a behavioural and technical interview style, make sure you understand what that means. Brush up on how to demonstrate your skills through real-life examples that reflect their values of Respect, Integrity, and Flexibility.

✨Showcase Your People Skills

As a Visitor and Monument Assistant, you'll be interacting with a diverse range of people. Prepare to discuss past experiences where you've successfully engaged with visitors or resolved conflicts, highlighting your ability to connect and communicate effectively.

✨Research the Organisation's Culture

Dive into the City of Edinburgh Council's culture and values. Familiarise yourself with their commitment to diversity and inclusion, and think about how your own values align with theirs. This will help you articulate why you're a great fit for their team.

✨Prepare Questions That Reflect Your Interest

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries that show your genuine interest in the role and the organisation, such as asking about opportunities for professional development or how they measure success in this position.

Visitor and Monument Assistant - City Wide - 12145_1761216885
CITY OF EDINBURGH COUNCIL
Location: Edinburgh
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