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- Tasks: Support residents in hostels, ensuring safety and cleanliness while providing advice.
- Company: Join the City of Edinburgh Council, dedicated to improving community welfare.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing strong interpersonal skills.
- Qualifications: Strong communication skills and ability to handle challenging situations required.
- Other info: Shift work is essential; this role involves regulated work with vulnerable groups.
The predicted salary is between 25322 - 27727 £ per year.
Homelessness Warden (Unit) Various Locations (Leith Street, Bingham Way, Randolph Crescent, Johnston Terrace)
Salary: £25,322 - £27,727
Hours: 36 per week, 52 weeks
The City of Edinburgh Council operate 4 hostels across the city and Homelessness Wardens provide a vital service in each project by offering advice and support whilst ensuring the accommodation is safe, secure, and clean.
We are seeking individuals who can make and maintain strong and effective relationships with their colleagues and our residents, some of whom will have multiple and complex support needs and a history of trauma. Our hostels can be a challenging work environment and our Homelessness Wardens often work without direct supervision; as such, we need people with strong interpersonal skills as well as the ability to de-escalate potentially contentious situations calmly and effectively.
Please note that this post requires shift working - shift hours are as follows:
- Early Shift (7.5): 07:30 - 11:30, 12:00 - 15:30
- Backshift (8.42): 14:20 - 18:30, 19:00 - 23:00
- Night Shift (9.83): 22:00 - 02:00, 02:30 - 08:20
This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work. To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.
Follow us on X at @edincounciljobs.
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unit Warden - North East Locality Office - 10557_1749131485
✨Tip Number 1
Familiarise yourself with the specific challenges faced by residents in homeless accommodation. Understanding their needs and experiences will help you demonstrate empathy and insight during your interactions.
✨Tip Number 2
Prepare for behavioural interview questions by reflecting on past experiences where you've successfully managed conflict or built strong relationships. Think about how these experiences align with the values of Respect, Integrity, and Flexibility.
✨Tip Number 3
Research the City of Edinburgh Council's approach to homelessness and their organisational culture. Being knowledgeable about their initiatives and values will show your genuine interest in the role and the organisation.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Unit Warden - North East Locality Office - 10557_1749131485
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Unit Warden position. Pay special attention to the skills needed, such as strong interpersonal skills and the ability to handle challenging situations.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous work in support roles, especially those involving vulnerable individuals or challenging environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the complexities involved in the role. Mention how your values align with the organisation's commitment to respect, integrity, and flexibility.
Prepare for Behavioural Questions: Since the interview process will focus on behavioural and technical skills, prepare examples from your past experiences that demonstrate how you embody the organisation's behaviours. Think about situations where you successfully de-escalated conflicts or built strong relationships.
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Homelessness Warden. Be prepared to discuss how your skills and experiences align with the specific duties, such as providing support and ensuring safety in the hostels.
✨Demonstrate Interpersonal Skills
Since the role requires strong interpersonal skills, think of examples from your past where you've successfully built relationships or de-escalated tense situations. Be ready to share these stories during the interview to showcase your ability to connect with residents and colleagues.
✨Emphasise Flexibility and Adaptability
The job involves shift work and can be unpredictable. Highlight your flexibility and adaptability in previous roles, especially in challenging environments. Discuss how you handle changes and unexpected situations calmly and effectively.
✨Align with Their Values
Familiarise yourself with the organisation's behaviours of Respect, Integrity, and Flexibility. Prepare to explain how you embody these values in your work ethic and interactions, as this will demonstrate that you are a good cultural fit for the team.