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- Tasks: Lead city services to enhance the quality of life for residents and visitors.
- Company: The City of Edinburgh Council, a key player in maintaining Edinburgh's vibrant environment.
- Benefits: Competitive salary, flexible working options, and a commitment to diversity and inclusion.
- Why this job: Make a real impact on Edinburgh's community while leading a passionate team.
- Qualifications: Proven leadership experience and a focus on customer satisfaction and change management.
- Other info: Join a dynamic workplace culture that values respect, integrity, and flexibility.
The predicted salary is between 151122 - 151122 £ per year.
Waverley Court
Salary: £151,122
Hours: 36 per week
Edinburgh is an outstanding capital city, recognised across the globe as a leader in business, the arts, science and education. The city centre is a UNESCO World Heritage site, and our cityscape provides a unique architectural and natural backdrop to city living. Home to the internationally renowned Edinburgh festivals and the Scottish Parliament, it is an excellent city in which to live, work, study, visit and invest. With nearly four million domestic and overseas visitors and almost half a million people calling Edinburgh home, it has never been more important for us to make sure our city is a great place to live, work and enjoy.
This is a great opportunity for a senior leader to join our team as our Service Director for City and Neighbourhood Services. As a key member of our Place directorate leadership team, you will be responsible for leading a range of services which maintain the quality of the environment and the safety of our city for our residents, visitors and business owners.
You will provide strategic thinking, set and maintain high standards for our service levels and be an inspirational leader to a large workforce. You will be outcome and customer-focussed, with significant experience of leading and championing change and have the ability to drive a high-performance culture across all the services within the division.
We’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.
Follow us on Twitter at @edincounciljobs.
For an informal discussion e-mail Gareth.Barwell@edinburgh.gov.uk.
Service Director – City and Neighbourhood Services - EDN30813 employer: CITY OF EDINBURGH COUNCIL
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Director – City and Neighbourhood Services - EDN30813
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The City of Edinburgh Council's values and behaviours. This will help you align your answers with what they’re looking for, showing that you’re not just a fit on paper but also in spirit.
✨Tip Number 2
Practice makes perfect! Use mock interviews to get comfortable with the behavioural and technical questions they’ll throw your way. We can help you prepare by providing resources and tips to nail those tricky scenarios.
✨Tip Number 3
Showcase your leadership style! As a Service Director, they’ll want to see how you inspire and lead teams. Share specific examples from your past experiences where you’ve driven change and fostered a high-performance culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Service Director – City and Neighbourhood Services - EDN30813
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. The City of Edinburgh Council values respect, integrity, and flexibility, so make sure your application reflects these behaviours. Tailor your language and examples to resonate with their mission and values.
Showcase Your Leadership Skills: As a Service Director, you'll need to demonstrate your ability to lead and inspire a large workforce. Use your written application to highlight specific experiences where you've successfully driven change and fostered a high-performance culture. Be clear and concise in your examples!
Be Outcome-Focused: The job description emphasises being outcome and customer-focused. In your application, share instances where your strategic thinking led to tangible results. This will show that you understand the importance of delivering quality services to residents and businesses alike.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the necessary details and updates there, making it easier for you to stay informed!
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Understand the Role and Responsibilities
Before your interview, make sure you thoroughly understand the role of Service Director for City and Neighbourhood Services. Familiarise yourself with the key responsibilities and how they align with the council's goals. This will help you articulate how your experience and vision can contribute to maintaining the quality of Edinburgh's environment.
✨Emphasise Your Leadership Style
As a senior leader, it's crucial to showcase your leadership style during the interview. Be prepared to discuss specific examples of how you've inspired teams, driven change, and maintained high service standards in previous roles. Highlight your ability to foster a high-performance culture and how you embody the council's values of Respect, Integrity, and Flexibility.
✨Prepare for Behavioural Questions
Since the interview will focus on behavioural and technical skills, practice answering questions that explore how you've handled challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you demonstrate your problem-solving abilities and customer-focused approach.
✨Show Your Passion for Edinburgh
Express your enthusiasm for working in Edinburgh and your commitment to enhancing the city for its residents and visitors. Share any personal connections or experiences you have with the city, and discuss how you envision contributing to its growth and vibrancy as the Service Director.
