At a Glance
- Tasks: Lead strategic improvements and drive innovation in frontline services.
- Company: Join a forward-thinking council committed to community needs.
- Benefits: Competitive salary, flexible working, and a commitment to diversity.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Shape the future of operational excellence and make a real impact.
- Qualifications: Experience in management and delivering complex projects required.
The predicted salary is between 56392 - 67457 £ per year.
Be part of shaping the future of frontline services through innovation, performance improvement and operational excellence.
About the Role
We are seeking an experienced and forward-thinking Operations Manager to lead strategic improvements, performance management and deliver transformation across Neighbourhood & Environmental Services. This is a senior leadership role responsible for driving efficiency, embedding innovative technologies, and delivering high-quality operational outcomes that support council priorities and community needs.
Working closely with Heads of Service, senior managers and key stakeholders, you will oversee complex projects, influence strategic decision-making, and champion a culture of continuous improvement across a diverse operational environment.
Key Responsibilities
- Lead and coordinate strategic service improvement initiatives across Operational Services.
- Develop and implement performance frameworks, targets and improvement programmes.
- Drive the adoption of new technologies, systems and innovative ways of working.
- Provide expert advice on operational efficiency, service design and business transformation.
- Lead complex projects involving multiple teams, stakeholders and external partners.
- Oversee procurement, contract mobilisation and contract performance management.
- Use data, research and evidence to identify opportunities for service enhancement.
- Manage risk, compliance and governance processes to support effective decision-making.
- Prepare comprehensive reports, business cases, briefings and strategic recommendations.
About You
You will be an accomplished manager with experience leading multidisciplinary teams and delivering complex organisational change programmes. You will combine strong strategic thinking with excellent stakeholder management skills and a proven ability to translate ideas into measurable improvements.
Essential Requirements
- Significant management experience leading and developing multidisciplinary teams.
- Proven experience delivering strategic projects, organisational improvement initiatives and systems development.
- Strong understanding of performance management and continuous improvement within operational or frontline services.
- Experience working with diverse stakeholders and adopting a customer-focused approach.
- Excellent analytical, financial and problem-solving skills.
- Strong project, stakeholder and performance management experience.
- Ability to communicate, negotiate and influence effectively at all levels.
- Degree-level qualification (or equivalent relevant experience).
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.
As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we’re recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
Happy to talk flexible working.
Operations Manager - Seafield Depot - 15655_1784021699 employer: CITY OF EDINBURGH COUNCIL
The City of Edinburgh Council is an exceptional employer, dedicated to fostering a diverse and inclusive work environment where every employee feels valued and empowered. With a strong commitment to employee growth, we offer flexible working options and a supportive culture that prioritises respect, integrity, and flexibility, making it an ideal place for those seeking meaningful and rewarding employment in the heart of Edinburgh.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Seafield Depot - 15655_1784021699
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We think you need these skills to ace Operations Manager - Seafield Depot - 15655_1784021699
Some tips for your application 🫡
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Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to CITY OF EDINBURGH COUNCIL.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of CITY OF EDINBURGH COUNCIL. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with CITY OF EDINBURGH COUNCIL, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at CITY OF EDINBURGH COUNCIL, especially in the specific context of the challenges they’re currently facing.
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Since this is a full-time leadership role, spending time thinking about your vision for CITY OF EDINBURGH COUNCIL could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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