At a Glance
- Tasks: Support community learning and engagement through library services and programmes.
- Company: City of Edinburgh Council, dedicated to serving diverse communities.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer service experience and a passion for supporting young people.
- Other info: Join a diverse team committed to inclusivity and community impact.
The predicted salary is between 26337 - 28835 £ per year.
Fixed term until 30/06/2026
Salary: £26,337 - £28,835 (pro-rata for part-time)
Hours: 6.75 per week, 52 weeks. Post is Saturday only.
Our libraries are at the heart of their communities. Members of staff work with their community to help create a thriving place to live and to help reduce poverty and inequality. We support users to develop their digital skills, and we help them get the information and advice they need. Our staff encourage babies and children to develop their language and reading ability through programmes like Bookbug and Read, Write Count. We help those of all ages in the community who struggle with loneliness by providing them with a place to meet and connect. We provide a full range of books and other resources to help everyone to live, learn and work. Young people are regular users of libraries and can range from structured activity to simply meeting up with friends.
It is vital that our staff have a broad understanding of the issues faced by young people and that individually or as part of the team, you are willing to engage with and support young people and maintain a positive, safe and trusted environment. Any youth engagement experience will be welcomed.
To be a successful member of our team you must be able to show that you can deliver excellent customer service and that you can understand the needs of different parts of the community. If you could be an effective team player in a service that puts customers first, please apply.
If you are invited to interview, we will ask you your preferred hours and discuss with you the permanent and temporary positions. Whilst we recruit to teams in individual libraries, staff are expected to work in any library across the city.
The City of Edinburgh Council is committed to recruiting people who will deliver high quality public services to our diverse communities within the city of Edinburgh. As an equal opportunity employer, we recognise and value the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings. We are committed to building an inclusive recruitment culture where all people feel valued, included and able to be at their best.
This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
We are committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation. As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we are bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we are changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.
Lifelong Learning Library Adviser - South Queensferry Library - 13043_1768386764 employer: CITY OF EDINBURGH COUNCIL
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifelong Learning Library Adviser - South Queensferry Library - 13043_1768386764
✨Tip Number 1
Get to know the library and its community! Spend some time visiting South Queensferry Library and chatting with staff and users. This will help you understand their needs and show your genuine interest during interviews.
✨Tip Number 2
Brush up on your customer service skills! Think of examples where you've gone above and beyond for someone. Libraries thrive on excellent service, so be ready to share your experiences that highlight your commitment to helping others.
✨Tip Number 3
Show off your teamwork skills! Libraries are all about collaboration, so think of times when you've worked well in a team. Be prepared to discuss how you can contribute to creating a positive environment for both staff and users.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to the community. Don’t miss out on this opportunity!
We think you need these skills to ace Lifelong Learning Library Adviser - South Queensferry Library - 13043_1768386764
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for working with the community. Share any experiences you've had that demonstrate your commitment to helping others, especially in a library setting.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We want to see how you can contribute to our mission of reducing poverty and inequality in the community.
Highlight Customer Service Skills: Since excellent customer service is key for this role, be sure to include examples of how you've successfully engaged with different groups in the past. Show us that you understand the diverse needs of our community!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Know Your Community
Familiarise yourself with the South Queensferry community and its needs. Understand the local demographics, challenges, and how the library can support them. This will show your commitment to making a positive impact.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you helped someone or resolved an issue, especially in a community setting.
✨Engage with Youth Experience
If you have any experience working with young people, be ready to discuss it. Highlight how you’ve engaged with them, supported their development, or created safe spaces for them to connect.
✨Embrace the Behaviours
Understand and embody the behaviours of Respect, Integrity, and Flexibility that the City of Edinburgh Council values. Prepare to discuss how you can incorporate these into your work as a Lifelong Learning Library Adviser.