At a Glance
- Tasks: Provide licensing advice and guidance on various permits and ensure customer satisfaction.
- Company: City of Edinburgh Council, committed to diversity and inclusion.
- Benefits: Competitive salary, flexible working hours, and a supportive work environment.
- Why this job: Make a real difference in the community while developing your skills in a dynamic role.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a diverse team and enjoy excellent career growth opportunities.
The predicted salary is between 34452 - 40501 £ per year.
The Licensing Officer role provides a front line service offering licensing advice and guidance to customers on all aspects of Taxi, Civic, Liquor/Gambling, Houses of Multiple Occupation and Parades/Processions licensing. The role exists to ensure that all customers have access to accurate, relevant and current licensing information which affects their business interests and/or safety, and to maintain effective liaison with all consultees.
Assist in the delivery of high quality, customer focus outcomes in relation to the licensing function on behalf of the City of Edinburgh Council. In particular this will be achieved by facilitating an accurate, timely and efficient administrative and business service. The post holder is responsible for ensuring that they operate in accordance with all relevant legislation and follow all licensing policies and procedures.
This position is subject to Basic Disclosure check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.
As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we’re recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.
Licensing Officer - 14021_1776241209 in Old Town employer: CITY OF EDINBURGH COUNCIL
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Licensing Officer - 14021_1776241209 in Old Town
✨Tip Number 1
Get to know the licensing landscape! Familiarise yourself with the specific licensing laws and regulations relevant to the role. This will not only help you in interviews but also show that you're genuinely interested in the position.
✨Tip Number 2
Network like a pro! Connect with current or former Licensing Officers on LinkedIn or at local events. They can provide insider tips and might even give you a heads-up about job openings before they go public.
✨Tip Number 3
Practice your interview skills! Prepare for questions about how you would handle specific licensing scenarios. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the City of Edinburgh Council's mission.
We think you need these skills to ace Licensing Officer - 14021_1776241209 in Old Town
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand what a Licensing Officer does. Dive into the job description and highlight key responsibilities. This will help us see how your skills match up!
Tailor Your Application: Don’t just send a generic application! Use specific examples from your experience that relate to licensing advice and customer service. Show us why you’re the perfect fit for this role.
Be Clear and Concise: Keep your application straightforward. We love clarity! Avoid jargon and get straight to the point about your qualifications and experiences. This makes it easier for us to see your potential.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Know Your Licensing Stuff
Make sure you brush up on all aspects of licensing relevant to the role, like Taxi, Civic, and Liquor licensing. Familiarise yourself with the latest legislation and policies so you can confidently discuss how they impact customers and their businesses.
✨Showcase Customer Focus
Since this role is all about providing top-notch customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to explain how you would ensure that customers receive accurate and timely information.
✨Emphasise Our Behaviours
The interview will assess how you embody the behaviours of Respect, Integrity, and Flexibility. Prepare specific examples that demonstrate these qualities in your work. Think about situations where you’ve had to adapt or show respect in challenging circumstances.
✨Prepare for the Checks
Since the position requires a Basic Disclosure check, be ready to discuss your background openly. If you've spent time outside the UK, make sure you understand the Overseas Criminal Record Check process and have any necessary documentation ready.