At a Glance
- Tasks: Support vulnerable clients by maintaining high standards in temporary accommodation.
- Company: The City of Edinburgh Council, committed to diversity and inclusion.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Other info: Join a diverse team that values respect, integrity, and flexibility.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Experience in cleaning, manual handling, or client support roles.
The predicted salary is between 27257 - 29850 £ per year.
An exciting opportunity has arisen for a Homelessness Mobile Warden position in The City of Edinburgh Council's Temporary Accommodation Service. You will have significant experience of working in a role involving cleaning duties, manual handling tasks or supporting clients within a housing association, council or similar organisation.
You will clean and prepare Temporary Accommodation properties to a high standard, ensuring it is appropriately furnished and adequately stocked within a specified timescale. You will communicate effectively with contractors and utility companies to carry out any necessary repair work. You will put your customers first, respect and understand their concerns and needs when delivering services to them and inspire confidence and respect in your customers for you and the service you work for. You will be sensitive and responsive to the needs of all your customers, many of whom may experience significant challenges in their lives.
This post is regulated to work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of three months or more out with the UK in the last five years, an Overseas Criminal Record Check will be required, and you will need to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.
As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.
Mobile Warden - North East Locality Office - 14417_1777993893 employer: CITY OF EDINBURGH COUNCIL
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Warden - North East Locality Office - 14417_1777993893
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to understand their values and how they operate. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Mobile Warden, especially your customer service skills and ability to handle sensitive situations.
✨Tip Number 3
Be ready to share real-life examples! Think of specific situations where you've demonstrated respect, integrity, and flexibility in your previous roles. This will help you stand out and show that you embody the behaviours they're looking for.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mobile Warden - North East Locality Office - 14417_1777993893
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in cleaning duties and supporting clients. We want to see how your skills align with the Mobile Warden role, so don’t hold back on showcasing your strengths!
Showcase Your Communication Skills: Since you'll be working with contractors and utility companies, it's essential to demonstrate your effective communication skills. Use examples from your past experiences where you successfully navigated similar situations to show us you can handle this aspect of the job.
Emphasise Customer Care: This role is all about putting customers first! Share specific instances where you've gone above and beyond to meet customer needs or resolve their concerns. We love seeing candidates who genuinely care about making a difference in people's lives.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Know Your Role
Make sure you understand the responsibilities of a Mobile Warden. Familiarise yourself with cleaning duties, manual handling tasks, and how to support clients effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves working closely with vulnerable individuals, be prepared to discuss your approach to customer service. Think of examples where you've put customers first, respected their needs, and inspired confidence. This will demonstrate your alignment with the organisation's values.
✨Prepare for Behavioural Questions
Expect questions that assess how you embody the behaviours of Respect, Integrity, and Flexibility. Prepare specific examples from your past experiences that highlight these traits. This will show that you not only have the skills but also the right mindset for the job.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team, the work culture, or the challenges faced by Mobile Wardens. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.