Mobile Warden - North East Locality Office - 11649_1768557984
Mobile Warden - North East Locality Office - 11649_1768557984

Mobile Warden - North East Locality Office - 11649_1768557984

Temporary 26337 - 28835 £ / year (est.) No home office possible
Go Premium
C

At a Glance

  • Tasks: Support vulnerable clients by maintaining high standards in temporary accommodation.
  • Company: The City of Edinburgh Council, dedicated to improving community welfare.
  • Benefits: Competitive salary, flexible working options, and a supportive work culture.
  • Why this job: Make a real difference in people's lives while developing valuable skills.
  • Qualifications: Experience in cleaning or client support roles is essential.
  • Other info: Join a diverse team committed to respect, integrity, and flexibility.

The predicted salary is between 26337 - 28835 £ per year.

An exciting opportunity has arisen for a Homelessness Mobile Warden position in The City of Edinburgh Council's Temporary Accommodation Service. You will have significant experience of working in a role involving cleaning duties, manual handling tasks or supporting clients within a housing association, council or similar organisation.

You will clean and prepare Temporary Accommodation properties to a high standard, ensuring it is appropriately furnished and adequately stocked within a specified timescale. You will communicate effectively with contractors and utility companies to carry out any necessary repair work. You will put your customers first, respect and understand their concerns and needs when delivering services to them and inspire confidence and respect in your customers for you and the service you work for. You will be sensitive and responsive to the needs of all your customers, many of whom may experience significant challenges in their lives.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work. To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.

Mobile Warden - North East Locality Office - 11649_1768557984 employer: CITY OF EDINBURGH COUNCIL

The City of Edinburgh Council is an excellent employer, offering a supportive work culture that prioritises respect, integrity, and flexibility. Employees benefit from competitive salaries, opportunities for professional growth, and a commitment to diversity and inclusion, making it a rewarding place to work in the heart of Edinburgh. Join us in making a meaningful impact on the lives of those we serve while enjoying the advantages of flexible working arrangements.
C

Contact Detail:

CITY OF EDINBURGH COUNCIL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Warden - North East Locality Office - 11649_1768557984

✨Tip Number 1

Get to know the company culture! Before your interview, check out The City of Edinburgh Council's website and social media. Understanding their values will help you connect your experiences to what they care about.

✨Tip Number 2

Practice your responses to behavioural questions. Think about times you've shown respect, integrity, and flexibility in your previous roles. We want you to shine by showcasing how you embody these behaviours!

✨Tip Number 3

Don’t forget to ask questions during your interview! This shows you're genuinely interested in the role and helps you figure out if it’s the right fit for you. Plus, it gives you a chance to demonstrate your knowledge about the organisation.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Mobile Warden - North East Locality Office - 11649_1768557984

Cleaning Duties
Manual Handling
Customer Service
Communication Skills
Time Management
Problem-Solving Skills
Sensitivity to Client Needs
Teamwork
Adaptability
Understanding of Housing Services
Respect for Vulnerable Groups
Organisational Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience in cleaning duties and supporting clients. We want to see how your skills align with the Mobile Warden role, so don’t hold back on showcasing relevant examples!

Showcase Your Communication Skills: Since you'll be working with contractors and utility companies, it's crucial to demonstrate your effective communication skills. We love seeing candidates who can articulate their thoughts clearly and show they can handle conversations with various stakeholders.

Emphasise Customer Care: Put your customers first! Share experiences where you've been sensitive to the needs of others, especially those facing challenges. We’re looking for candidates who can inspire confidence and respect in our service users.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there.

How to prepare for a job interview at CITY OF EDINBURGH COUNCIL

✨Know Your Role

Make sure you understand the responsibilities of a Mobile Warden. Familiarise yourself with the cleaning duties, manual handling tasks, and how to support clients effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Since this role involves working closely with vulnerable individuals, be prepared to discuss your experience in customer service. Think of examples where you've put customers first, respected their needs, and inspired confidence. This will demonstrate that you align with the organisation's values.

✨Prepare for Behavioural Questions

The interview will focus on behavioural and technical skills, so practice answering questions that explore how you've handled situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your respect, integrity, and flexibility.

✨Research the Organisation

Take some time to learn about The City of Edinburgh Council and its Temporary Accommodation Service. Understanding their mission and values will not only help you answer questions but also allow you to ask insightful questions, showing your enthusiasm for the role and the organisation.

Mobile Warden - North East Locality Office - 11649_1768557984
CITY OF EDINBURGH COUNCIL
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>