At a Glance
- Tasks: Provide expert advice on welfare rights and money management to tackle poverty.
- Company: Join the City of Edinburgh Council's dedicated Advice Shop team.
- Benefits: Competitive salary, flexible working, and ongoing professional development.
- Other info: Diverse and inclusive workplace committed to equal opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in welfare rights or money advice is essential.
Multiple Locations across city
Salary: £34,452 - £40,501
Hours: 36 per week
Are you an experienced adviser, competent in welfare rights and/or money advice? Keen for a new challenge joining a team that tackles and prevents poverty, that works in partnership with others and is developing links with community-based services?
The Advice Shop is seeking Income Maximisation & Advice Officers who will work with locality-based colleagues to provide a high quality income maximisation and money advice service, working to the National Standards for Information & Advice Providers.
You will undertake advice provision across both welfare rights and money advice, while assisting colleagues and service users with all aspects of advice provision and developing the service to maximise accessibility and impact. You will work closely with others across the Council and with Department for Work and Pensions, Social Security Scotland, voluntary sector, statutory services, creditors and NHS provision.
Offering a person-centred, outcome focused intervention to all age groups to tackle inequality, poverty and maintain tenancies, you will have excellent inter-personal and communication skills.
Contributing to the Council's prevention and early intervention approaches to addressing poverty and homelessness, you will be part of a wider service area seeking to develop, deliver, and improve integrated services to individuals and households.
On the job training will be provided as we value continuous professional development so a commitment to your ongoing learning and development is expected. This post requires a Basic Disclosure so preferred candidates will be required to obtain the Disclosure prior to a formal offer of employment being made by the City of Edinburgh Council.
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.
As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.
Macmillan Income Maximisation and Advice Officer - Multiple Locations - 15935_1787742018 employer: City of Edinburgh Council
The City of Edinburgh Council is an exceptional employer, dedicated to fostering a diverse and inclusive workforce that values every individual's contributions. As a Macmillan Income Maximisation & Advice Officer, you will benefit from ongoing professional development, a supportive work culture, and the opportunity to make a meaningful impact in tackling poverty and inequality within the community. With a commitment to flexible working and a focus on respect, integrity, and flexibility, this role offers a rewarding environment for those passionate about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Macmillan Income Maximisation and Advice Officer - Multiple Locations - 15935_1787742018
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at City of Edinburgh Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from City of Edinburgh Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like City of Edinburgh Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at City of Edinburgh Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Macmillan Income Maximisation and Advice Officer - Multiple Locations - 15935_1787742018
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to City of Edinburgh Council:Before hitting send, make sure to tailor your application specifically to City of Edinburgh Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at City of Edinburgh Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
