Housing Officer - South East Locality Office - 11051_1755688575
Housing Officer - South East Locality Office - 11051_1755688575

Housing Officer - South East Locality Office - 11051_1755688575

Full-Time 33287 - 39129 Β£ / year (est.) No home office possible
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CITY OF EDINBURGH COUNCIL

At a Glance

  • Tasks: Support tenants with housing issues and manage community projects.
  • Company: Join a diverse team dedicated to improving lives in Edinburgh.
  • Benefits: Enjoy flexible working options and a supportive workplace culture.
  • Why this job: Make a real impact in your community while developing valuable skills.
  • Qualifications: No specific experience required; just bring your passion for helping others.
  • Other info: Fixed term role until September 2026 with opportunities for growth.

The predicted salary is between 33287 - 39129 Β£ per year.

Housing Officer – fixed term until 30/09/2026 South East Locality Office Salary: Β£33,287 – Β£39,129 Hours: 36 per week, 52 weeks Do you enjoy working with people and partners and are looking for a career that brings different challenges and rewards every day? Are you creative, performance driven and have the skills and determination to improve the lives of our tenants, residents and make a positive contribution to our communities? A career in Housing could be for you! Housing officers play an important role in delivering a wide range of housing management duties, community consultation, local investment and projects. The housing officer is the key contact for our tenants who are experiencing difficulties with tenancy related issues and the ability to communicate with care, respect and empathy are key to this role. We are seeking innovative and flexible individuals to join our locality housing teams across the city. If you are someone who enjoys new opportunities, taking on challenges and building positive relationships with all sorts of people, we would love to hear from you. We\’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation. As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we\’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work. To help achieve this, we\’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours web page ; target=\”_blank\”>Our Behaviours – The City of Edinburgh Council Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working. Follow us on X at @edincounciljobs View ; target=\”_blank\”>Housing Officer job description \”> ;41bf1e1f-b16b-4260-a40a-17c77a06fd15

Housing Officer - South East Locality Office - 11051_1755688575 employer: CITY OF EDINBURGH COUNCIL

As a Housing Officer with the City of Edinburgh Council, you will be part of a dynamic team dedicated to improving the lives of our tenants and residents. We pride ourselves on fostering a supportive work culture that values diversity and inclusion, offering flexible working arrangements and opportunities for professional growth. Join us in making a meaningful impact in the community while enjoying a rewarding career in a vibrant city.
CITY OF EDINBURGH COUNCIL

Contact Detail:

CITY OF EDINBURGH COUNCIL Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Housing Officer - South East Locality Office - 11051_1755688575

✨Tip Number 1

Familiarise yourself with the key responsibilities of a Housing Officer. Understanding the specific duties, such as community consultation and tenancy support, will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Research the City of Edinburgh Council's values and behaviours. Be prepared to discuss how you embody Respect, Integrity, and Flexibility in your work, as these are crucial for the role.

✨Tip Number 3

Prepare examples from your past experiences that showcase your ability to communicate with empathy and care. This will be essential in demonstrating your suitability for handling tenancy-related issues.

✨Tip Number 4

Network with current or former Housing Officers if possible. They can provide insights into the role and the interview process, which can give you an edge when applying through our website.

We think you need these skills to ace Housing Officer - South East Locality Office - 11051_1755688575

Excellent Communication Skills
Empathy and Compassion
Problem-Solving Skills
Conflict Resolution
Community Engagement
Organisational Skills
Attention to Detail
Flexibility and Adaptability
Teamwork and Collaboration
Knowledge of Housing Legislation
Customer Service Orientation
Project Management Skills
Ability to Work Independently
Data Management Skills

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Housing Officer. Highlight key skills such as communication, empathy, and problem-solving in your application.

Tailor Your CV: Customise your CV to reflect your experience and skills relevant to the housing sector. Emphasise any previous roles that involved community engagement or tenant support, showcasing your ability to build positive relationships.

Craft a Strong Cover Letter: Write a compelling cover letter that demonstrates your passion for improving the lives of tenants and your understanding of the challenges they face. Use specific examples from your past experiences to illustrate your suitability for the role.

Prepare for Behavioural Questions: Since the interview process will focus on behavioural and technical skills, prepare for questions that assess how you embody the values of Respect, Integrity, and Flexibility. Think of examples from your past that demonstrate these behaviours in action.

How to prepare for a job interview at CITY OF EDINBURGH COUNCIL

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Housing Officer. Familiarise yourself with the key duties such as community consultation and tenancy management, so you can discuss how your skills align with these tasks.

✨Emphasise Your People Skills

Since the role involves working closely with tenants and partners, highlight your communication skills. Be prepared to share examples of how you've successfully built relationships and resolved conflicts in previous roles.

✨Showcase Your Problem-Solving Abilities

Prepare to discuss specific situations where you've had to think creatively to solve problems. This will demonstrate your ability to handle the challenges that come with the job and show that you embody the behaviours of respect, integrity, and flexibility.

✨Research the Organisation's Values

Take time to understand the values and culture of the organisation. Be ready to explain how your personal values align with theirs, particularly in terms of creating a positive impact in the community and fostering an inclusive workplace.

Housing Officer - South East Locality Office - 11051_1755688575
CITY OF EDINBURGH COUNCIL
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