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- Tasks: Bridge frontline services with tech solutions to enhance public services.
- Company: Join a forward-thinking organisation dedicated to improving public service delivery.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real difference by ensuring systems support frontline staff effectively.
- Qualifications: Experience in systems analysis and project leadership is essential.
- Other info: Collaborative environment with a focus on impactful public service.
The predicted salary is between 28800 - 48000 £ per year.
Bridging the gap between frontline services and technical solutions. We are looking for a Senior Systems Application Officer to join our team. This role would suit someone who understands the importance of getting systems right to enable great public services. You will be part of the team ensuring our systems and applications are fit for purpose, secure, and designed around the people who use them. From gathering complex requirements for a new/replacement system to redesigning workflows that save staff time, your work will have a direct impact on how we deliver high-profile customer-facing services.
You will lead on the "what" and "how" of key systems, spending time talking to frontline teams to understand their challenges, mapping out better ways of working, and then making sure the technology supports those goals. You will also use your expertise to provide guidance to teams on the procurement and development of the wider system architecture within the services.
Your Responsibilities- Requirements and analysis: Lead on gathering business requirements for key systems. Mapping out processes, identifying where things aren’t working, and recommending technical solutions.
- System implementation and upgrades: Lead technical projects for upgrades and new implementations of key systems, ensuring they are tested thoroughly and delivered on time.
- Procurement: Support the procurement of new key systems to ensure we are getting fit-for-purpose solutions.
- Expert advice: Providing advice and guidance to non-technical service leads investigating systems and developments.
- Project leadership: Lead on technical initiatives coordinating colleagues from different departments and external suppliers to hit key milestones and improvements.
- Training and support: Facilitating training and creating documentation that helps staff at all levels get the most out of key systems.
- Technical communications: Translate and communicate complex technical details into simple, non-technical terms ensuring that it is accessible to everyone.
This role offers a platform to use your technical skills for the public good. It is about making sure our frontline staff have the right tools to do their jobs. You will have the opportunity to influence how we deliver service to the public through ensuring our systems are robust, compliant, and fit for purpose.
Senior Systems Application Officer in Edinburgh employer: CITY OF EDINBURGH COUNCIL
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Systems Application Officer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its systems. Understand their challenges and think about how your skills can bridge those gaps. We want you to show them you’re not just a fit for the role, but a perfect match for their team!
✨Tip Number 3
Practice your communication skills! You’ll need to explain complex technical details in simple terms, so get comfortable doing that. We suggest doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Senior Systems Application Officer in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with systems and applications. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Showcase Your Communication Skills: Since this role involves translating complex technical details into simple terms, it’s crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can bridge that gap effectively.
Highlight Your Problem-Solving Abilities: We’re looking for someone who can identify issues and recommend solutions. In your application, share examples of how you've tackled challenges in previous roles, especially those related to system implementation or process improvement.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Know the Systems Inside Out
Make sure you understand the systems and applications relevant to the role. Familiarise yourself with common challenges faced by frontline teams and think about how technology can solve these issues. This will show your potential employer that you're not just technically savvy, but also understand the human side of the systems.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle specific situations, like gathering requirements or leading a project. Prepare examples from your past experience where you've successfully mapped out processes or implemented new systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Clearly and Simply
Since part of the role involves translating complex technical details into simple terms, practice explaining technical concepts in layman's terms. This will demonstrate your ability to communicate effectively with non-technical stakeholders, which is crucial for this position.
✨Show Your Leadership Skills
Be ready to discuss your experience in leading projects and coordinating teams. Highlight any instances where you've successfully brought together different departments or external suppliers to achieve a common goal. This will showcase your project leadership capabilities and your ability to drive improvements.
