At a Glance
- Tasks: Support community learning and engagement through library services and programmes.
- Company: City of Edinburgh Council, dedicated to serving diverse communities.
- Benefits: Competitive salary, flexible working hours, and a supportive team environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer service experience and a passion for supporting young people.
- Other info: Join a diverse team committed to inclusivity and community impact.
The predicted salary is between 26337 - 28835 £ per year.
Fixed term until 30/06/2026
Salary: £26,337 - £28,835 (pro-rata for part-time)
Hours: 6.75 per week, 52 weeks. Post is Saturday only.
Our libraries are at the heart of their communities. Members of staff work with their community to help create a thriving place to live and to help reduce poverty and inequality. We support users to develop their digital skills, and we help them get the information and advice they need.
Our staff encourage babies and children to develop their language and reading ability through programmes like Bookbug and Read, Write Count. We help those of all ages in the community who struggle with loneliness by providing them with a place to meet and connect. We provide a full range of books and other resources to help everyone to live, learn and work.
Young people are regular users of libraries and can range from structured activity to simply meeting up with friends. It is vital that our staff have a broad understanding of the issues faced by young people and that individually or as part of the team, you are willing to engage with and support young people and maintain a positive, safe and trusted environment. Any youth engagement experience will be welcomed.
To be a successful member of our team you must be able to show that you can deliver excellent customer service and that you can understand the needs of different parts of the community. If you could be an effective team player in a service that puts customers first, please apply.
If you are invited to interview, we will ask you your preferred hours and discuss with you the permanent and temporary positions. Whilst we recruit to teams in individual libraries, staff are expected to work in any library across the city.
The City of Edinburgh Council is committed to recruiting people who will deliver high quality public services to our diverse communities within the city of Edinburgh. As an equal opportunity employer, we recognise and value the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings. We are committed to building an inclusive recruitment culture where all people feel valued, included and able to be at their best.
This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
We are committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work. To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.
Lifelong Learning Library Adviser - South Queensferry Library - 13043_1768386764 in Edinburgh employer: CITY OF EDINBURGH COUNCIL
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifelong Learning Library Adviser - South Queensferry Library - 13043_1768386764 in Edinburgh
✨Tip Number 1
Get to know the library's community! Before your interview, spend some time visiting South Queensferry Library and chatting with staff and users. This will help you understand their needs and show that you're genuinely interested in making a difference.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've helped others in previous roles. Remember, it's all about demonstrating that you can connect with people from different backgrounds and make them feel valued.
✨Tip Number 3
Be ready to discuss your teamwork experience! The role requires collaboration, so think of times when you've worked well with others. Highlight how you contributed to a positive environment and supported your teammates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to the community. Don’t miss out on this opportunity!
We think you need these skills to ace Lifelong Learning Library Adviser - South Queensferry Library - 13043_1768386764 in Edinburgh
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for working with the community. Share any experiences you've had that demonstrate your commitment to helping others, especially in a library setting.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We want to see how you can contribute to our mission of reducing poverty and inequality in the community.
Highlight Customer Service Skills: Since excellent customer service is key for this role, be sure to include examples of how you've provided great service in the past. This will show us that you understand the needs of different parts of the community.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Know Your Community
Familiarise yourself with the specific needs and challenges faced by the South Queensferry community. Be ready to discuss how you can contribute to reducing poverty and inequality, and how your understanding of local issues can enhance the library's role in supporting its users.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your excellent customer service experience. Think about times when you've gone above and beyond to meet someone's needs, especially in a community or educational setting, as this will resonate well with the interviewers.
✨Engage with Youth Experience
If you have any experience working with young people, be sure to bring it up! Discuss how you've engaged with youth in previous roles and how you can create a positive, safe environment for them at the library. This is key for the role!
✨Embrace the New Interview Style
Since the interview process has shifted to a behavioural and technical approach, prepare to demonstrate how you embody the behaviours of Respect, Integrity, and Flexibility. Think of specific scenarios where you've applied these values in your work.