Housing Officer - North East Locality Office - 12223_1762850775 in Edinburgh
Housing Officer - North East Locality Office - 12223_1762850775

Housing Officer - North East Locality Office - 12223_1762850775 in Edinburgh

Edinburgh Full-Time 28200 - 35100 £ / year (est.) No home office possible
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CITY OF EDINBURGH COUNCIL

At a Glance

  • Tasks: Support residents in temporary accommodation and manage rent collection effectively.
  • Company: The City of Edinburgh Council, dedicated to improving community welfare.
  • Benefits: Competitive salary, flexible working options, and a supportive work culture.
  • Why this job: Make a real difference in people's lives while developing your career in social housing.
  • Qualifications: Experience in social housing and a passion for customer service.
  • Other info: Join a diverse team committed to respect, integrity, and flexibility.

The predicted salary is between 28200 - 35100 £ per year.

An exciting opportunity has arisen for a Rent Collection Housing Officer position in The City of Edinburgh Council's Temporary Accommodation Service. You will be a housing professional with significant experience of working in a social housing role in a housing association, council or similar organisation. With an excellent knowledge of social housing, property management and homelessness, coupled with a passion and track record for delivering high quality work within a limited timescale.

You will put your customers first, respect and understand their concerns and needs when delivering services to them and inspire confidence and respect in your customers for you and the service you work for. You will be sensitive and responsive to the needs of all your customers, many of whom may experience significant challenges in their lives.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.

Housing Officer - North East Locality Office - 12223_1762850775 in Edinburgh employer: CITY OF EDINBURGH COUNCIL

The City of Edinburgh Council is an exceptional employer, offering a supportive work culture that prioritises respect, integrity, and flexibility. With a commitment to employee growth and a diverse workforce, staff are encouraged to thrive in their roles while making a meaningful impact on the community. Located in the vibrant city of Edinburgh, employees benefit from competitive salaries, flexible working options, and the opportunity to contribute to vital social housing services.
CITY OF EDINBURGH COUNCIL

Contact Detail:

CITY OF EDINBURGH COUNCIL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer - North East Locality Office - 12223_1762850775 in Edinburgh

✨Tip Number 1

Get to know the company culture! Before your interview, check out their website and social media. Understanding their values and behaviours will help you connect your experience with what they’re looking for.

✨Tip Number 2

Practice your responses to behavioural questions. Think of examples from your past that showcase your skills in respect, integrity, and flexibility. This will help you shine during the interview!

✨Tip Number 3

Don’t forget to ask questions! Show your interest by preparing thoughtful questions about the role and the team. It’s a great way to demonstrate your enthusiasm and fit for the position.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the community.

We think you need these skills to ace Housing Officer - North East Locality Office - 12223_1762850775 in Edinburgh

Knowledge of Social Housing
Property Management
Homelessness Awareness
Customer Service Skills
Empathy
Communication Skills
Problem-Solving Skills
Time Management
Regulatory Compliance
Behavioural Assessment
Flexibility
Integrity
Respect

Some tips for your application 🫡

Show Your Passion for Housing: When writing your application, let us see your enthusiasm for social housing and helping others. Share any relevant experiences that highlight your commitment to delivering high-quality work in this field.

Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Housing Officer role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit the bill.

Highlight Your Customer Focus: We want to know how you put customers first! Include examples of how you've been sensitive and responsive to customer needs in your previous roles, especially when dealing with challenging situations.

Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that your application gets to the right place and helps us keep track of all candidates efficiently.

How to prepare for a job interview at CITY OF EDINBURGH COUNCIL

✨Know Your Stuff

Make sure you brush up on your knowledge of social housing, property management, and homelessness. Familiarise yourself with the specific challenges faced by customers in temporary accommodation, as this will show that you understand their needs and can provide the right support.

✨Embrace the Behaviours

The City of Edinburgh Council is keen on their behaviours of Respect, Integrity, and Flexibility. Think about how you can demonstrate these qualities in your answers. Prepare examples from your past experiences where you've shown these behaviours in action.

✨Practice Behavioural Questions

Since the interview will focus on behavioural and technical skills, practice answering questions that start with 'Tell me about a time when...' or 'Give an example of...'. This will help you articulate your experiences clearly and effectively during the interview.

✨Show Your Passion

Let your passion for helping others shine through. Talk about why you want to work in social housing and how you can make a difference in the lives of those facing challenges. A genuine enthusiasm for the role can set you apart from other candidates.

Housing Officer - North East Locality Office - 12223_1762850775 in Edinburgh
CITY OF EDINBURGH COUNCIL
Location: Edinburgh
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