At a Glance
- Tasks: Provide admin support and problem-solving for Building Standards staff and customers.
- Company: Join a diverse and inclusive team in Edinburgh's modern offices.
- Benefits: Enjoy hybrid working, competitive salary, and career progression opportunities.
- Why this job: Make a real impact in a vital role supporting building development processes.
- Qualifications: Strong admin skills and ability to handle confidential information required.
- Other info: Work in a dynamic environment with excellent team collaboration.
The predicted salary is between 26337 - 28835 £ per year.
Business Support Administrator (Building Standards) – Edinburgh
Salary: £26,337 - £28,835 | Hours: 36 per week
We are looking for a motivated individual to join the Building Standards Department. The team processes around 5000 building warrants a year and collaborates with professionals across services to provide a seamless development consent process. You will provide administrative and problem‑solving support to Building Standards staff and external customers, following established processes and handling sensitive information in line with policies.
We work in a hybrid way (home and office) with modern offices in Edinburgh City Centre, a short walk from Waverley Station. Our organisation values a diverse, inclusive workplace culture and high customer care standards.
Responsibilities- Provide administrative and problem‑solving support for Building Standards staff and external customers.
- Follow processes and handle sensitive/personal information in line with policies and guidelines.
- Utilise systems as appropriate (experience with Uniform and IDOX DMS is desirable; full training will be provided).
- Demonstrate excellent IT skills (Microsoft Outlook, Word, Excel, Access and Teams) and strong organisational abilities.
- Work effectively as part of a team or on own initiative; maintain high standards of customer care.
- Contribute to maintaining a smooth development consent process in collaboration with other service areas.
- Strong administrative and problem‑solving abilities; ability to follow processes and manage confidential information.
- Desirable: knowledge of Building Standards service; experience with Uniform and IDOX DMS (training provided).
- Proficiency in Microsoft packages (Outlook, Word, Excel, Access, Teams).
- Excellent communication, IT, and organisational skills; ability to work independently or as part of a team.
- Hybrid working; some home and office working.
- Modern open‑plan offices in Edinburgh City Centre.
- Salary range reflects starting salary with annual increments; progression dependent on performance.
- Initial references: two references required if successful.
- Commitment to a diverse and inclusive workplace culture.
To discuss the role or any questions before applying, contact Gary Gilruth at . Follow us on social media for updates: Twitter - @edincounciljobs.
Business Support Administrator - Waverley Court - 13230_1769504222 in Edinburgh employer: CITY OF EDINBURGH COUNCIL
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator - Waverley Court - 13230_1769504222 in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their goals. Practise common interview questions and think of examples that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Business Support Administrator - Waverley Court - 13230_1769504222 in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your administrative skills and any relevant experience, especially in handling sensitive information and problem-solving.
Show Off Your IT Skills: Since the job requires proficiency in Microsoft packages, don’t forget to mention your experience with Outlook, Word, Excel, Access, and Teams. If you’ve used Uniform or IDOX DMS, definitely include that too!
Keep It Professional Yet Friendly: While we want to see your personality shine through, remember to maintain a professional tone. Show us that you can communicate effectively, as this is key in supporting both staff and external customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Support Administrator and the specific responsibilities mentioned in the job description. Familiarise yourself with the Building Standards service and think about how your skills can contribute to maintaining a smooth development consent process.
✨Show Off Your IT Skills
Since the role requires proficiency in Microsoft packages and experience with systems like Uniform and IDOX DMS, be prepared to discuss your IT skills. Bring examples of how you've used these tools in previous roles or projects, even if it's just in a personal capacity.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully solved problems in an administrative context. Be ready to share these examples during the interview, highlighting your ability to follow processes while managing sensitive information.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Prepare to discuss experiences where you've excelled in both areas. Show that you can collaborate effectively with others while also taking initiative when needed.