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- Tasks: Support daily operations and manage information to keep services running smoothly.
- Company: Join a supportive public sector team making a real impact.
- Benefits: Competitive salary, flexible working, 27 days leave, and professional development opportunities.
- Why this job: Perfect for school leavers or graduates looking to build skills and grow their career.
- Qualifications: Strong communication skills and a willingness to learn new tech tools.
- Other info: Dynamic work environment with opportunities for career progression.
The predicted salary is between 26337 - 28835 £ per year.
Job Description
Description
Business Support Administrator
North East Locality Office
Salary: £26,337 – £28,835
Hours: 36 per week
We're looking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services within Transport run smoothly.
About the role
We're looking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly.
Whether you're looking to grow your existing skills or build your CV with valuable experience, this role offers a solid foundation in administration, communication, and customer service within a professional public sector setting.
It's a great fit for people at various stages of their career- including school leavers, graduates, those returning to work or anyone looking for a meaningful and stable role where they can make a real contribution. Many of our team members have progressed into other roles within the organisation.
What you'll be doing
- Provide general business and admin support to keep daily operations running smoothly
- Managing and organising information including working with confidential data, documents, and records responsibly
- Using Microsoft Office (Word, Excel, Outlook) for data entry, word processing and communication tasks
- Collaborating with internal team and external customers to provide helpful, professional service
- Helping the team meet important deadlines through strong organisation and attention to detail
What skills you need
We're proud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work.
We value skills developed through education, volunteering, caring responsibilities, and other life experiences – and we'll support you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:
- Effective communication: Ability to interact with people both in writing and verbally
- Tech- savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skills
- Working in a fast-paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processes
- Organised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detail
- Customer focused: Professional, helpful approach to service delivery
- Adaptable and flexible: Ability to adjust and problem-solve as priorities shift
- Team player: Able to collaborate effectively with colleagues across the organisation
- Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data
What we offer
- Salary Sacrifice Schemes including Cycle to Work and car lease
- Access to discounts and savings on groceries, activities, eating out and shopping
- Capital Credit Union
- Local Government Pension Scheme
- Work-life balance and flexibility
- 27 days of annual leave plus 6 bank holidays
- Maternity and adoption pay
- Training and development opportunities
- Access to health and wellbeing support including access to counselling through our Employee Assistance Program
Further info
- There are no line management responsibilities associated with this role
- The post will be based at North East Locality Office however, the role may require the successful candidate to work at any Council location.
- The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.
This post is subject to a basic disclosure check.
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page https://www.edinburgh.gov.uk/work-us/behaviours"; target="_blank">Our Behaviours – The City of Edinburgh Council
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Happy to talk flexible working.
Follow us on X at @edincounciljobs
Viewhttps://www.edinburgh.gov.uk/downloads/file/36827/business-support-admi…; target="_blank"> Business Support Administrator job description
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Business Support Administrator - North East Locality Office - 11625_1759223471 employer: CITY OF EDINBURGH COUNCIL
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator - North East Locality Office - 11625_1759223471
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate the behaviours they value, like respect and integrity, in your responses.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past that highlight your skills in communication, organisation, and customer service. Relating these back to the job description will make you stand out.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Business Support Administrator - North East Locality Office - 11625_1759223471
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your relevant skills and experiences that align with the job description, especially your organisational and communication abilities.
Showcase Your Tech Skills: Since the role requires proficiency in Microsoft Office, don’t forget to mention any experience you have with Word, Excel, and Outlook. If you're eager to learn new tools, let us know how you adapt to technology!
Demonstrate Your Customer Focus: We value a professional and helpful approach to service delivery. Share examples of how you've provided excellent customer service in previous roles or experiences, as this will resonate well with our team.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and ensure it reaches the right people!
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Administrator role. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
Since effective communication is crucial for this role, prepare examples that demonstrate your ability to interact professionally with both colleagues and customers. Think of situations where you successfully resolved issues or collaborated with others, and be ready to share these during the interview.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities, so come prepared with examples of how you've managed multiple tasks or projects in the past. You could discuss tools or methods you use to stay organised, especially in a fast-paced environment, to show you can handle the demands of the role.
✨Embrace Their Values
Familiarise yourself with the organisation's behaviours of Respect, Integrity, and Flexibility. During the interview, weave these values into your responses. Share experiences that reflect these behaviours, showing that you not only understand their culture but also embody it in your work.
