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- Tasks: Support our team with admin, procurement, and financial tasks while building great customer relationships.
- Company: Join the City of Edinburgh Council, dedicated to creating an inclusive workplace culture.
- Benefits: Enjoy a competitive salary, diverse work environment, and opportunities for growth.
- Why this job: Be part of a team that values respect, integrity, and flexibility in a vibrant city.
- Qualifications: Excellent communication and organizational skills are a must; experience in admin is a plus.
- Other info: Positions available at multiple locations; basic disclosure check required.
The predicted salary is between 25322 - 27727 £ per year.
Job Description RSCD Customer and Digital Services Business Support Administrator Various locations Salary: £25,322 – £27,727 Hours: 36 per week The successful candidate will be expected to work from dual locations when office based: *The access Place, 6 S Gray\’s Cl, High St, Edinburgh EH1 1TQ *East Neighbourhood Office, 101 Niddrie Mains Road, Edinburgh, EH16 4DS We also have 1 position available at North West Locality Office,8West Pilton Gardens, EH4 4DP The successful applicant will require excellent communication and good organisational skills. They will be able to develop customer relationships and maintain a high standard of service delivery. Handle sensitive and personal information in line with appropriate policies and guidelines. Provide administrative, procurement and financial support for CEC staff and partner stakeholders. This post is subject to a basic disclosure check. We\’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation. As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work. To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Follow us on Twitter at @edincounciljobs
Business Support Administrator - EDN29211 employer: CITY OF EDINBURGH COUNCIL
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator - EDN29211
✨Tip Number 1
Familiarize yourself with the City of Edinburgh Council's Behaviours, especially Respect, Integrity, and Flexibility. Think about how you can demonstrate these values in your previous experiences and be ready to discuss them during the interview.
✨Tip Number 2
Since the role requires excellent communication skills, practice articulating your thoughts clearly and concisely. Consider role-playing common scenarios you might encounter in a business support role to showcase your problem-solving abilities.
✨Tip Number 3
Research the specific locations mentioned in the job description. Understanding the local context and any unique challenges they face can help you tailor your responses and show your genuine interest in the role.
✨Tip Number 4
Prepare for a behavioural interview by reflecting on past experiences where you've successfully built customer relationships or handled sensitive information. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
We think you need these skills to ace Business Support Administrator - EDN29211
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Make sure to highlight your relevant experience in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the role of Business Support Administrator. Emphasize your communication and organizational skills, as well as any experience in customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the organization’s values and how you embody their Behaviours of Respect, Integrity, and Flexibility. Provide specific examples from your past experiences.
Prepare for Behavioral Questions: Since the interview process will focus on behavioral and technical skills, prepare examples that demonstrate how you've handled situations in the past that align with the desired behaviors outlined in the job description.
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Understand the New Interview Approach
Familiarize yourself with the shift from competency-based interviews to a behavioral and technical approach. Reflect on how your past experiences demonstrate the values of Respect, Integrity, and Flexibility, as these will be key in assessing your fit for the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples that highlight your ability to develop customer relationships and maintain high service standards. Think of specific situations where you successfully communicated complex information.
✨Demonstrate Organizational Abilities
Be ready to discuss how you manage multiple tasks and prioritize effectively. Provide concrete examples of how you've organized your work in previous roles, especially in administrative or support functions.
✨Prepare for Questions on Handling Sensitive Information
Given the importance of handling sensitive and personal information, be prepared to discuss your understanding of confidentiality policies and how you ensure compliance in your work. Share any relevant experiences that showcase your attention to detail and ethical considerations.
