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- Tasks: Handle emergency and non-emergency calls, dispatch services, and support law enforcement.
- Company: Join the City of Edinburg, a rapidly growing city known for its vibrant culture and community.
- Benefits: Enjoy competitive pay, paid time off, 100% medical coverage, and fitness centre access.
- Why this job: Be part of a dedicated team in a dynamic environment that values your contributions.
- Qualifications: Requires one year of experience, a high school diploma, and a TCOLE License within a year.
- Other info: Bilingual candidates preferred; background check and drug test required.
Communications Operator – City of Edinburg The City of Edinburg in Edinburg, TX is actively seeking a dedicated Communications Operator to perform functions within the Police Department. Are you seeking engaging work? Do you wish to advance your career in dispatching ? Does working for a rapidly growing city sound appealing to you? If so, please continue reading! This position offers a competitive pay of $18.40/hr . We provide excellent benefits, including paid holidays, paid time off (PTO), life & ADD insurance, a retirement plan with a 7% employee contribution and a city match of 2 to 1, 100%-paid medical and dental insurance with optional dependent coverage, workers compensation, and FMLA . Additionally, employees have access to our employee assistance program (EAP), a healthy lifestyle program, and Active Edinburg fitness centers . If this opportunity excites you, apply to join our team today . About City of Edinburg Edinburg is the fastest-growing city in the Rio Grande Valley, with a 23% growth rate since 2010, ranking among the top five fastest-growing cities in Texas. Recognized three times as an all-American city by the National Civic League, it boasts exceptional entertainment, arts & culture, recreation, and education, making it a great place to work. Our employees are dedicated to the city, and we show our appreciation through competitive compensation , exceptional PTO opportunities , and other benefits that promote a healthy, productive life . We value both our residents and our team members! A Day in the Life of a Communications Operator As a Communications Operator, you will utilize the department\’s communication system to process emergency and non-emergency calls, coordinate responses for law enforcement and fire services via two-way radio, and handle unexpected challenges in the city. When not out in the field, you\’ll assist in communicating with emergency personnel, obtaining information, performing data entry, and recording warrants, stolen vehicles, property, runaways, and protective orders into a national database. You\’ll dispatch appropriate department personnel and support other department divisions as needed. Your excellent people skills and dedication to customer service will be vital to your success. Qualifications One (1) year of experience in transmitting, receiving, and relaying information over phone and/or computer. High school diploma, GED, or equivalent. Successful completion of the state-required telecommunications course and obtaining a TCOLE License within the first year. Bilingual in English/Spanish preferred. If you are attentive to detail, dependable, and enjoy teamwork, you might be the perfect fit for this role! Ready to Join Us? If you believe you have the right skills, apply now using our mobile-friendly application . Location: 78541 Applicants will undergo a background check and must pass a pre-employment drug test paid for by the City of Edinburg. Incomplete or inaccurate applications may result in rejection. Job posted by ApplicantPro #J-18808-Ljbffr
Communications Operator employer: City Of Edinburg
Contact Detail:
City Of Edinburg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Operator
✨Tip Number 1
Familiarise yourself with the communication systems used by police departments. Understanding how these systems work can give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Highlight any experience you have in high-pressure situations, especially if it involves customer service or emergency response. This will demonstrate your ability to handle the demands of a Communications Operator.
✨Tip Number 3
If you're bilingual, make sure to emphasise this skill. Being able to communicate in both English and Spanish is a significant advantage in this role and can set you apart from other candidates.
✨Tip Number 4
Network with current or former Communications Operators or professionals in the field. They can provide insights into the job and may even offer tips on how to stand out in your application process.
We think you need these skills to ace Communications Operator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Communications Operator position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in communications, dispatching, or customer service. Mention specific examples of how you've successfully handled emergency situations or worked as part of a team.
Showcase Bilingual Skills: If you are bilingual in English and Spanish, make sure to mention this prominently in your application. This is a preferred qualification and can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role in communications.
How to prepare for a job interview at City Of Edinburg
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Communications Operator. Familiarise yourself with the communication systems used in emergency services and be ready to discuss how your experience aligns with these tasks.
✨Showcase Your People Skills
As this role requires excellent customer service and communication skills, prepare examples from your past experiences where you've successfully handled challenging situations or provided exceptional support to others.
✨Highlight Bilingual Abilities
If you are bilingual in English and Spanish, make sure to emphasise this during your interview. Being able to communicate effectively with a diverse community is a significant asset for this position.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific emergency scenarios. Think through potential situations you might face as a Communications Operator and articulate your thought process clearly.
