At a Glance
- Tasks: Provide top-notch admin support for community sports programmes and enhance customer experiences.
- Company: Join the University of Bristol's dynamic Sport, Exercise and Health Division.
- Benefits: Part-time role with hybrid working, competitive pay, and a chance to make a difference.
- Other info: Flexible working hours and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a team that promotes health, wellbeing, and inclusivity through sport.
- Qualifications: Strong organisational skills and experience in customer service and administration.
The predicted salary is between 20250 - 24750 £ per year.
The Sport, Exercise and Health Division is seeking an enthusiastic and motivated Sports Administrator (Community Programmes) to join the Business Development Team, which provides centralised business and operational support across the Division.
The role is responsible for delivering high-quality administrative support to the Division’s community sport programmes, currently including the University of Bristol Swim School, Junior Tennis Programme and Hockey Talent Academy. Working closely with programme leads, coaches, participants, parents and external partners, the postholder will help ensure the smooth and efficient day-to-day operation of these programmes while providing an excellent customer experience.
As a key member of the Business Development Team, the successful candidate will support participant administration, customer communications, payment and direct debit processes, stakeholder coordination and programme delivery. The role plays an important part in supporting the growth, sustainability and income generation of the Division’s community programmes, whilst maintaining high standards of service and operational excellence.
The postholder will contribute to the Division’s strategic priorities by helping create inclusive opportunities for participation, supporting the health and wellbeing of our university and wider community, and fostering a sense of belonging through sport and physical activity. The role offers the opportunity to work within a collaborative and customer-focused team, supporting programmes that make a positive impact on participants of all ages and abilities.
The successful candidate will be proactive, organised and committed to delivering an outstanding service that enhances the experience of our customers, partners and community stakeholders.
What will you be doing?
The successful postholder will provide high-quality administrative support for the University of Bristol’s Community Programmes, including the Swim School, Junior Tennis Programme and Hockey Talent Academy. As part of the Business Development Team, they will play a key role in ensuring the smooth day-to-day operation of these programmes and delivering an excellent customer experience.
Key responsibilities include managing programme mailboxes, responding to customer enquiries, maintaining participant records, processing registrations, cancellations and amendments, and administering payment and direct debit processes. The postholder will communicate programme updates and changes to participants, coaches and colleagues, ensuring information is accurate and timely across all communication channels.
The role will involve supporting programme leads, coaches, partners and suppliers with a range of operational and administrative tasks, including compliance requirements, event administration and stakeholder coordination. The successful candidate will also report and monitor system issues, support volunteer and staff administration processes, and contribute to programme reporting and evaluation activities.
A strong focus will be placed on customer service, with the postholder helping to resolve enquiries efficiently, gather participant feedback and identify opportunities for continuous improvement. They will be expected to elevate complex or sensitive issues appropriately and contribute to maintaining high standards of service delivery.
The postholder will work collaboratively within the Business Development Team, attending regular meetings and supporting the Division’s administration resilience programme by providing cover for colleagues when required. Through their work, they will contribute to the growth, sustainability and income generation of the Division’s community programmes while supporting the University’s strategic aims of inclusion, wellbeing and community development.
You should apply if
We are looking for an organised, customer-focused administrator who enjoys working in a busy and varied environment. You will have experience providing high-quality administrative support, managing competing priorities and maintaining accuracy and attention to detail while meeting deadlines.
You will possess strong communication and interpersonal skills, enabling you to build effective relationships with customers, colleagues, coaches, partners and other stakeholders. You will be confident responding to enquiries, resolving issues professionally and delivering an excellent customer experience.
The successful candidate will have excellent organisational skills and experience managing information across multiple systems, with the ability to maintain accurate records and process data efficiently. A good working knowledge of Microsoft 365 applications, databases and spreadsheets is essential. Experience of participant registration, payment administration, customer communications or programme administration would be advantageous.
Most importantly, you will be a proactive team player committed to delivering excellent service and supporting the continued success and growth of our community programmes.
This is a part-time role (0.6 FTE, three days per week), ideally including Wednesday. The role offers hybrid working, with a minimum of two days on site each week—one at Coombe Dingle Sports Complex and one at the University Swimming Pool—and one day working remotely.
Additional information
Work pattern: 21 hours per week
Grade: F
School/Unit: Centre for Sport, Exercise & Health
This advert will close at 23:59 UK time on 22/09/2026
For informal queries please contact Jo Blackett (Business Development Manager) 07989 158548 jo.blackett@bristol.ac.uk
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Sports Administrator (Community Programmes) in Clifton employer: City of Bristol College
Bristol SU is an exceptional employer that champions equity, justice, and liberation, making it a vibrant place for passionate individuals to support student-led campaigns for social change. With a commitment to professional development, flexible working hours, and a generous benefits package, including enhanced parental leave and a robust pension scheme, employees thrive in a supportive and inclusive culture. Recognised for its dedication to diversity and employee satisfaction, Bristol SU fosters an environment where every voice is valued, ensuring that staff can make a meaningful impact in the lives of students from all backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Sports Administrator (Community Programmes) in Clifton
✨Get Involved in Local Sports Events
Find local sports events or community recreation activities in your area and offer to volunteer. This is a fantastic way to network with industry professionals, gain hands-on experience, and show your commitment to the field. Plus, it could lead directly to job opportunities in organisations like City of Bristol College!
✨Join Sports Management Associations
Consider joining sports management associations or local clubs related to your interests—these often have member directories or job boards. Engaging with these communities can help you learn about part-time roles and connect with key people who might point you towards open positions at places such as City of Bristol College.
✨Leverage University Career Services
If you’re currently studying or recently graduated, don’t overlook your uni’s career services! They often have tailored resources for landing part-time roles in sports management and can help you with personalised advice, job listings, and even intro opportunities to employers like City of Bristol College.
✨Boost Your Online Presence
Create a LinkedIn profile highlighting your interest in sports and recreation management. Share any relevant experiences or passion projects related to sports, and join LinkedIn groups focused on the industry. This can help raise your visibility in the field and may catch the eye of hiring managers at City of Bristol College!
We think you need these skills to ace Sports Administrator (Community Programmes) in Clifton
Some tips for your application 🫡
Show Off Your Passion for Sports:When applying for a role in sports recreation management, let your love for sports shine through in your CV and cover letter. Share any experiences you have managing teams, coordinating events, or working in sports facilities. This enthusiasm is infectious and is sure to catch the eye of the hiring team at City of Bristol College.
Highlight Relevant Certifications:If you've got any certifications related to sports management, first aid, or coaching, make sure to list them prominently. These qualifications demonstrate your commitment to the field and your preparedness for the responsibilities of the job. Don't forget to mention any practical training that shows you're ready to jump in at City of Bristol College.
Flexibility and Availability is Key:For part-time roles, availability can be a big plus. Mention your schedule clearly in your application, showing you're ready to work weekends or evenings if needed. This will help City of Bristol College see you as a reliable choice who can fit in with their staffing needs.
Tailor Your Experience to the Role:When crafting your CV and cover letter, align your previous experiences with the specific requirements of the role at City of Bristol College. If you've coordinated sports leagues, organised events, or managed budgets, make sure those get the spotlight. This way, you can clearly show how you're the perfect fit for their team!
How to prepare for a job interview at City of Bristol College
✨Show Off Your People Skills
In sports recreation management, it's all about engaging with people—be it clients, team members, or event participants. During the interview with City of Bristol College, be ready to share examples of how you've successfully handled diverse groups and fostered positive experiences in recreational settings.
✨Brush Up on Your Technical Knowledge
From managing sports facilities to understanding recreational programming, don’t forget the technical aspects of the role. Prepare to discuss specific software or tools you’ve used for scheduling events or managing participants, as this shows you're ready for the part-time responsibilities you'll be taking on at City of Bristol College.
✨Communicate Your Passion for Sports
As this is a part-time role, passion counts for a lot! Make sure to convey your enthusiasm for sports and recreation in the interview. Talk about your experience with recreational activities—anything from coaching to volunteering—to help City of Bristol College see the personal investment you've got in the field.
✨Think About Your Flexibility
With part-time roles, it’s essential to demonstrate your availability and adaptability. Be ready to discuss your schedule and how you can adjust to the needs of City of Bristol College. Share examples of how you’ve successfully balanced other commitments while pursuing your passion for sports—it’ll show you’re a reliable choice for them.
