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- Tasks: Be the friendly face of our Student Health Service and support patient care.
- Company: Join a dynamic team dedicated to student health and wellbeing.
- Benefits: Flexible part-time hours, supportive environment, and valuable experience.
- Why this job: Make a difference in students' lives while gaining essential skills.
- Qualifications: Customer service experience, strong communication skills, and IT proficiency.
- Other info: Perfect for students looking to balance work and studies.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a part time Medical Receptionist to join our busy Student Health Service, providing a welcoming first point of contact for patients and supporting the smooth, day‑to‑day running of our reception area. In this vital role, you’ll deliver efficient administrative support, handle sensitive information with care, and help ensure patients receive the right assistance at the right time.
What will you be doing?
- Receiving telephone requests for medical appointments and fielding general enquiries about patient services
- Triaging and completing online consultation requests
- Recording the movement of medical records in and out of the practice.
- Registering new patients and removing them from our list at the end of their studies.
- Completing a variety of administrative tasks supporting patient access and the transfer of medical information.
You should apply if
- Experience of working in a busy, customer facing role.
- Proven ability to work under pressure and with the minimum of supervision
- Effective communicator with a friendly confident manner
- Confident with IT
- Proven ability to work accurately and with attention to detail
Additional information
- Mon: 8.30-5.30 - 1 hour lunch break
- Tues: 2‑8pm - 30 min lunch break
- Weds: 8.30‑12.30 - 4 hours - TERM TIME ONLY
- Grade: D
- School/Unit: Education and Student Success
This advert will close at 23:59 UK time on 07/04/2026.
Medical Receptionist in Bristol employer: City of Bristol College
Contact Detail:
City of Bristol College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Bristol
✨Tip Number 1
Make sure you research the Student Health Service before your interview. Knowing their mission and values will help you connect your experience to what they’re looking for, showing that you’re genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and administrative tasks. We all know that being prepared can make a huge difference, so rehearse your answers to demonstrate your ability to handle pressure and communicate effectively.
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions count, and being punctual shows that you respect their time and are serious about the position. Plus, it gives you a moment to calm those nerves!
✨Tip Number 4
After your interview, don’t forget to send a thank-you email! It’s a great way to reiterate your interest in the role and leave a positive impression. And remember, apply through our website to keep things straightforward!
We think you need these skills to ace Medical Receptionist in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and any relevant administrative skills. We want to see how you can bring your unique flair to our busy Student Health Service!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it friendly and confident, and explain why you’re the perfect fit for the Medical Receptionist role. We love seeing genuine enthusiasm!
Showcase Your IT Skills: Since you'll be handling sensitive information and medical records, it's important to mention your IT proficiency. Let us know about any software or systems you're familiar with that could help streamline our processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at City of Bristol College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Receptionist. Familiarise yourself with tasks like handling appointment requests and managing medical records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact for patients, it's crucial to highlight your experience in customer-facing roles. Prepare examples of how you've effectively communicated with customers or handled difficult situations in the past. This will illustrate your ability to maintain a friendly and confident manner under pressure.
✨Demonstrate Attention to Detail
As a Medical Receptionist, accuracy is key. Be ready to discuss how you ensure precision in your work, especially when dealing with sensitive information. You might want to share specific instances where your attention to detail made a difference in your previous roles.
✨Prepare for IT Questions
Since the job requires confidence with IT, brush up on any relevant software or systems you might encounter. Be prepared to discuss your experience with technology and how you've used it to improve efficiency in your previous roles. This will show that you're ready to hit the ground running.