At a Glance
- Tasks: Manage IT change processes and ensure smooth digital service transitions.
- Company: Join a forward-thinking Digital Services team focused on innovation.
- Benefits: Open-ended contract, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Make a real impact on how digital changes are managed and delivered.
- Qualifications: Experience in IT Change Management and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
We’re looking for an experienced IT Change Manager to join our Digital Services team, working closely with the Head of Digital Services. In this role, you’ll help ensure that changes to our systems and services are delivered in a controlled, efficient and business aligned way. You’ll play a key part in balancing the pace of digital delivery with the right level of governance, supporting teams to move quickly while managing risk and minimising disruption. Working across Digital Services and the wider organisation, you’ll bring visibility and structure to change activity, while also helping to ensure the new and updated services are ready to succeed in a live environment. This is an opportunity to have a real impact on how change is managed and how digital services are introduced and supported.
What will you be doing?
- Managing end to end change process, from initial request through to review and closure
- Assessing, prioritising and coordinating changes to ensure they are delivered safely and with minimal disruption
- Running CAB providing clear insight on risk, impact and dependencies
- Ensuring appropriate governance is in place, while supporting teams to deliver at pace
- Working closely with technical teams, service owners and stakeholders to plan and schedule change activity
- Drive continuous improvement in change management practices, including evolving processes, policies and supporting toolsets
- Use data and insight to shape and mature the organisation’s approach to change, improving efficiency, quality and user experience
- Work with third party suppliers and partners to ensure changes are aligned, well coordinated and meet agreed standards
- Contribute to the wider Digital Services Strategy, helping to embed good change and release practices
You should apply if
- Have experience in IT Change Management within a Digital or IT Function
- Are confident managing change in a fast-paced environment, balancing delivery speed with effective risk management
- Can bring structure and clarity to complex change activity, working across multiple teams
- Communicate clearly and build strong relationships with technical teams, stakeholders and suppliers
- Have experience of working within a SIAM model
- Have a good understanding of service design and transition and how changes impact live services
- Have a good understanding of ITIL, with practical experience of service design, transition and change management
- Are comfortable using data and insight to monitor performance and drive improvement
- Take a pragmatic, collaborative approach
Additional information
- Contract type: Open-ended
- Work pattern: 1 FTE
- Grade: K
- School/Unit: IT Services
This advert will close at 23:59 UK time on 9th June.
IT Change Manager in Bristol employer: City of Bristol College
Join our dynamic Digital Services team as an IT Change Manager, where you'll thrive in a collaborative and innovative work culture that prioritises employee growth and development. We offer a supportive environment that encourages continuous improvement and provides opportunities to make a meaningful impact on our digital transformation efforts. With a focus on balancing speed and governance, you'll be part of a forward-thinking organisation that values your expertise and insights, all while enjoying the benefits of working in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land IT Change Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to folks in the Digital Services team or similar roles on LinkedIn. A friendly chat can give you insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your IT Change Management knowledge. Be ready to discuss how you've balanced speed and risk in past roles, as this is key for the position.
✨Tip Number 3
Showcase your collaborative spirit! During interviews, highlight examples of how you've worked with technical teams and stakeholders to drive successful change initiatives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Change Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT Change Management, especially in a digital environment. We want to see how you've balanced speed and risk management in your previous roles, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Digital Services team. Share specific examples of how you've successfully managed change and built strong relationships with stakeholders.
Showcase Your Skills:Don’t forget to mention your understanding of ITIL and your experience with service design and transition. We love candidates who can bring structure to complex change activities, so highlight any relevant tools or processes you've used.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make an impact in our Digital Services team!
How to prepare for a job interview at City of Bristol College
✨Know Your Change Management Frameworks
Familiarise yourself with ITIL and any other relevant frameworks before the interview. Be ready to discuss how you've applied these in past roles, especially in a fast-paced environment. This shows you understand the principles behind effective change management.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you would handle specific change scenarios. Think of examples from your experience where you balanced speed and risk effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Communication Skills
As an IT Change Manager, you'll need to communicate clearly with various stakeholders. Prepare to demonstrate your ability to build relationships and convey complex information simply. Consider sharing a story where your communication made a significant impact on a project.
✨Highlight Continuous Improvement Initiatives
Be ready to discuss how you've driven improvements in change management practices in previous roles. Share specific examples of processes or tools you've evolved and the positive outcomes that resulted. This will show your proactive approach to enhancing efficiency and quality.
