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- Tasks: Lead and enhance customer service and enquiry processes in an educational setting.
- Company: Dynamic educational institution based in Bristol with a focus on inclusivity.
- Benefits: Competitive salary, flexible working conditions, and generous annual leave.
- Why this job: Make a real difference in student experiences while enjoying a supportive work culture.
- Qualifications: Strong problem-solving skills and experience in customer-facing roles.
- Other info: Join a diverse team that values innovation and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
An educational institution is looking for a qualified Enquiry Experience and Funding Lead based in Bristol. This role focuses on improving customer service and managing enquiry processes, requiring strong problem-solving skills and experience in customer-facing roles.
Benefits include:
- Competitive salary
- Flexible working conditions
- Significant annual leave
The organization promotes an inclusive culture and values diversity in its workforce.
Enquiry Experience & Funding Lead — Lead, Improve & Inspire in Bristol employer: City of Bristol College
Contact Detail:
City of Bristol College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enquiry Experience & Funding Lead — Lead, Improve & Inspire in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the institution on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions related to customer service and enquiry processes. We want to show that we can handle any situation with ease and confidence!
✨Tip Number 3
Practice your problem-solving skills! Think of real-life scenarios where you’ve improved customer experiences. We need to demonstrate our ability to lead and inspire in those moments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows we’re serious about joining the team.
We think you need these skills to ace Enquiry Experience & Funding Lead — Lead, Improve & Inspire in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Enquiry Experience & Funding Lead role. Highlight your customer service experience and problem-solving skills, as these are key for us in this position.
Showcase Your Passion: Let your enthusiasm for improving customer experiences shine through in your application. We love seeing candidates who are genuinely excited about making a difference in the educational sector!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at City of Bristol College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Enquiry Experience and Funding Lead role. Familiarise yourself with the key responsibilities, especially around customer service and enquiry processes. This will help you articulate how your skills align with what they’re looking for.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've successfully tackled customer issues or improved processes. Highlighting your problem-solving abilities will demonstrate that you can handle the challenges of the role effectively.
✨Emphasise Your Customer-Facing Experience
Since this role is heavily focused on customer interaction, be ready to discuss your previous customer-facing roles. Share stories that illustrate your ability to connect with customers and enhance their experience, showing that you truly understand their needs.
✨Align with Their Values
Research the institution’s culture and values, particularly their commitment to inclusivity and diversity. During the interview, express how these values resonate with you and how you can contribute to fostering an inclusive environment within the team.
