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- Tasks: Ensure compliance and safety in the taxi and private hire industry through inspections and customer engagement.
- Company: Join Bradford Council's dynamic Regulatory and Compliance Team.
- Benefits: Flexible working hours, competitive pay, and opportunities for personal development.
- Why this job: Make a real difference in public safety while engaging with diverse communities.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Be part of an equal opportunities employer committed to diversity.
The predicted salary is between 36000 - 60000 £ per year.
The Hackney Carriage & Private Hire Licensing Service is responsible for the licensing, inspection and enforcement of Hackney Carriage and Private Hire drivers, vehicles and operators across the Bradford District. The key objectives of the service are to promote public safety for the public using taxi and private hire vehicles.
We are looking for an Inspection and Compliance Officer to join our Regulatory and Compliance Team in HCPH Licensing. This role is an opportunity to make a real difference in our vibrant and diverse city, and being in constant contact with the general public, you will need to have exceptional customer service skills.
Main responsibilities of this role:
- Demonstrate excellent written and verbal communication skills, produce written reports with a high level of accuracy and attention to detail, and work effectively to deadlines.
- Analyse and understand the implications of new legislation affecting the Licensing service including participation on in-service training inputs and other training programmes as required, and maintain personal and professional development in order to meet the changing demands of the post.
- Work flexibly to accommodate the needs of the service including lone working during unsocial hours, at evenings and weekends for which a shift allowance is payable.
- Carry out spot checks on private hire drivers, vehicles and operator's premises to ensure compliance with conditions of licence - carried out both day and night time, including weekends and primarily whilst lone working.
- Promote the work of the HC&PH Licensing Service by attending meetings, internal and external to the Council including with strategic partners, the trade, interest groups, public meetings etc.
We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re‑assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
Inspection and Compliance Officer in London employer: City of Bradford Metropolitan District Council
Contact Detail:
City of Bradford Metropolitan District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inspection and Compliance Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their mission, especially around public safety and compliance. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction with the public, being articulate and confident is key. Try mock interviews with friends or family to get comfortable with your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Inspection and Compliance Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Inspection and Compliance Officer. We want to see how you can contribute to promoting public safety in our vibrant city!
Show Off Your Communication Skills: Since this role requires excellent written and verbal communication, ensure your application reflects this. Use clear and concise language, and don’t forget to proofread for accuracy and attention to detail – we love a well-presented application!
Highlight Relevant Experience: If you've got experience in compliance, inspections, or customer service, make it shine! We’re looking for candidates who can demonstrate their ability to work effectively under pressure and meet deadlines, so share those examples.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at City of Bradford Metropolitan District Council
✨Know Your Legislation
Familiarise yourself with the latest legislation affecting the licensing service. Being able to discuss recent changes and their implications shows that you’re proactive and knowledgeable, which is crucial for an Inspection and Compliance Officer.
✨Showcase Your Customer Service Skills
Since this role involves constant interaction with the public, prepare examples of how you've provided excellent customer service in the past. Think about challenging situations and how you resolved them, as this will demonstrate your ability to handle diverse interactions.
✨Prepare for Spot Checks
Understand the process of conducting spot checks and be ready to discuss how you would approach these situations. Highlight any relevant experience you have with inspections or compliance checks, as this will show your readiness for the role.
✨Communicate Clearly and Accurately
Practice articulating your thoughts clearly, especially when discussing complex topics. Since the job requires producing written reports, being able to convey information accurately and succinctly will be key to your success in the interview.
