The CBSO is looking for a friendly, organised, andproactive person to join our newly formed Audiences and Memberships team. Thisis a varied role sitting at the heart of how we look after our audiences andmembers – bringing together customer service, membership communications, andconcert support into a single brief.
You’ll be the day-to-day point of contact for our audiencesand members across multiple channels: answering queries, sendingcommunications, and being a familiar face at concerts. The Audiences andMemberships Officer handles the administrative side of membership (renewals,records, and fulfilment) which means this role is focused on theoutward-facing, communicative work that makes members and audiences feelgenuinely looked after.
Attention to detail and a warm, professional manner areequally important here. This role will require regular evening and occasionalweekend work.
We ask that you complete the equal opportunitiesinformation online when you submit your application. The information collectedwill be treated as confidential and used for to help the CBSO improve itsapproach to becoming a more diverse and inclusive organisation. It will not betreated as part of your application.
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Contact Details:
City Of Birmingham Symphony Orchestra Recruitment Team
