0.6 Communication Support Worker in London

0.6 Communication Support Worker in London

London Full-Time 19760 - 23620 £ / year (est.) No working from home possible
CITY LIT

At a Glance

  • Tasks: Provide interpreting services for deaf staff and support deaf students in classes.
  • Company: Join City Lit, London's largest adult learning provider with an outstanding Ofsted rating.
  • Benefits: Flexible working, generous course discounts, pension scheme, and access to student discounts.
  • Other info: Encouraging diverse applicants, offering a supportive environment with excellent career growth.
  • Why this job: Make a meaningful impact in a vibrant community focused on equality and inclusivity.
  • Qualifications: CACDP BSL Level 4 or equivalent, experience in interpreting, and knowledge of online platforms.

The predicted salary is between 19760 - 23620 £ per year.

Location: Covent Garden

Salary: £19,760 - £23,620 per annum (£32,934 - £39,367 full time equivalent), dependent on experience and level of qualification.

Hours of Work: 21 hours per week across 3 days (please indicate your availability as part of your application).

Are you a skilled Communication Support Worker looking to make a meaningful impact and be part of an organisation that truly makes a difference? Then come join the Access, Inclusion and Study Support department at our 'outstanding' Ofsted rated College to offer an interpreting service as required for deaf staff within City Lit, and in class support for deaf students on City Lit courses.

This is a fantastic opportunity for someone with experience of effectively interpreting between BSL and English in a variety of settings, who is also confident in the use of SSE as an alternative to BSL. The successful postholder will have an excellent command of written and spoken English and be able to work both independently and as part of a multi-disciplinary Access, Inclusion and Study Support team, providing interpreting alone, as a co-worker and as part of a team.

Be Part of Our Community

City Lit is London's largest provider of learning for adults, inspiring over 30,000 students a year and offering more than 5,000 courses, online and face-to-face. As a leader in our field, who have been rated as outstanding in all areas by Ofsted, we have a century's reputation for delivering the highest quality student experience. Partnering with community organisations across London, we deliver bespoke projects that support individuals and communities.

To be considered, please submit your CV and a covering letter, detailing your skills and experience. The ideal candidate will have:

  • Minimum qualification: CACDP British Sign Language (BSL) Level 4 Certificate, or an equivalent recognised qualification.
  • Knowledge of and ability to apply the NRCPD Code of Ethics for Sign Language Interpreters.
  • Experience of using online platforms such as Zoom, Google Meets and Teams.
  • Experience of effectively interpreting between British Sign Language (BSL) and English, and to be confident in the use of SSE as an alternative to BSL.
  • Knowledge of issues related to education and deaf people and the ability to explain and promote understanding of these issues to teaching staff and other students would be desirable.
  • One of the following would also be desirable: a deaf study related degree/ a CSW qualification/ a teaching qualification/ interpreter training.

Our generous rewards and benefits are numerous and wide-ranging, including flexible working, generous course discounts that include friends and family, our pension scheme plus life assurance and enhanced Family Friendly leave. There's also a season ticket loan programme, entitlement to access the student discounts programme (Totum), cycle to work scheme, and discounted private healthcare and gym. We even offer free annual flu jabs!

Sited in London's creative community of Covent Garden, City Lit is a thriving hub of learning and opportunity with a palpable sense of purpose and identity and a culture of equality and inclusivity. We know diversity fosters creativity and innovation and we are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented, including applications from Black, Asian and minority ethnic backgrounds, those who have a disability and the LGBTQI+ community. We provide a professional and supportive community that blends teaching and learning to deliver endless possibilities.

For full details of the role, please refer to the Job Description.

Closing Date: 31 August 2026. We reserve the right to close this role early should we receive a high volume of applications.

Interview Date: 16 and 17 September 2026.

0.6 Communication Support Worker in London employer: CITY LIT

City Lit is an exceptional employer located in the vibrant Covent Garden area of London, offering a dynamic work environment that fosters creativity and inclusivity. With a commitment to professional development, employees benefit from flexible working arrangements, generous course discounts, and a supportive community dedicated to empowering adult learners. Join us in making a meaningful impact in the lives of our students while enjoying a range of attractive benefits and a culture that values diversity and equality.

CITY LIT

Contact Details:

CITY LIT Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land 0.6 Communication Support Worker in London

Connect Through Professional Networks

Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.

Show Up at Local Mental Health Events

Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at CITY LIT. Plus, showing your passion for the field in person can leave a lasting impression.

Utilise Online Platforms Tailored to Counselling

Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.

Leverage University Career Services

If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like CITY LIT.

We think you need these skills to ace 0.6 Communication Support Worker in London

British Sign Language (BSL) Level 4 Certificate
SSE (Sign Supported English)
Interpreting Skills
Knowledge of NRCPD Code of Ethics
Experience with online platforms (Zoom, Google Meets, Teams)
Excellent command of written and spoken English
Ability to work independently and as part of a team

Some tips for your application 🫡

Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.

Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.

Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.

Personalise Your Application for CITY LIT:Take some time to research CITY LIT and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!

How to prepare for a job interview at CITY LIT

Show Your Empathy and Communication Skills

In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!

Prepare for Scenario-Based Questions

Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.

Highlight Your Continuing Education

Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.

Finesse Your Personal Statement

In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for CITY LIT's values and approach.