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- Tasks: Provide top-notch IT support to staff and learners while enhancing their experience.
- Company: Leading learning provider in London focused on enriching lives through education.
- Benefits: Enjoy 35 days of annual leave, flexible work options, and exclusive discounts.
- Why this job: Join a mission-driven team and make a difference in the education sector.
- Qualifications: Recognised IT qualification and strong organisational skills required.
- Other info: Be part of community projects that positively impact lives.
The predicted salary is between 30000 - 42000 £ per year.
A leading learning provider in London seeks a proactive First/Second Line IT Support Analyst to enhance support for staff and learners. The ideal candidate will hold a recognized IT qualification and demonstrate strong organizational skills. You will contribute to community projects aimed at enriching lives through education.
Benefits include:
- 35 days of annual leave
- Flexible working arrangements
- Participation in various discount programs
First/Second Line IT Support Analyst - Flexible Work in City of Westminster employer: CITY LIT
Contact Detail:
CITY LIT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First/Second Line IT Support Analyst - Flexible Work in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should be ready to showcase our problem-solving skills and how we can enhance support for staff and learners.
✨Tip Number 3
Show off your passion for education! During interviews, let’s highlight any community projects we've been involved in. It’ll demonstrate our commitment to enriching lives through education.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there.
We think you need these skills to ace First/Second Line IT Support Analyst - Flexible Work in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT qualifications and relevant experience. We want to see how your skills align with the role of a First/Second Line IT Support Analyst, so don’t hold back on showcasing your organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting staff and learners. We love seeing candidates who are proactive and eager to contribute to community projects, so let that enthusiasm come through.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in IT support roles where clarity is key. Avoid jargon unless it’s relevant to the position!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at CITY LIT
✨Know Your Tech
Brush up on your IT knowledge, especially around common support issues and troubleshooting techniques. Be ready to discuss your qualifications and how they relate to the role, as well as any relevant experience you've had in previous positions.
✨Show Your Organisational Skills
Prepare examples that showcase your organisational skills. Think about times when you successfully managed multiple tasks or resolved issues efficiently. This will demonstrate your ability to handle the demands of the role effectively.
✨Engage with Community Projects
Familiarise yourself with the community projects the company is involved in. Be prepared to discuss how you can contribute to these initiatives and why they matter to you. This shows your commitment to enriching lives through education.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the team dynamics, the tools they use for support, or how they measure success in this role. It shows your genuine interest in the position and the company.
