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For Companies At a Glance
- Tasks: Engage clients, manage leads, and provide tailored service options to drive sales.
- Company: Join City Legal Solicitors, a leading immigration law firm in Harrow.
- Benefits: Competitive salary starting at £26,000, with full-time hours and training opportunities.
- Why this job: Be part of a dynamic team and make a real impact on client satisfaction.
- Qualifications: Strong communication skills and a quick learner; degree preferred but not essential.
- Other info: Full-time role with excellent career growth potential in a supportive environment.
The predicted salary is between 26000 - 36400 £ per year.
Company Description
City Legal Solicitors is an SRA regulated Immigration law firm, renowned for delivering exceptional legal services with a commitment to excellence and client satisfaction. Operating successfully in Harrow, London for over a decade, we pride ourselves on providing personalised legal solutions and maintaining transparency in our business practices.
Role Description
We are seeking dynamic individuals for the role of Client Relationship Executive. They will play a pivotal role in our growth department. They will be responsible for handling initial enquiries through various channels, conducting preliminary assessment, providing suitable service options, quoting and following up until they gain the sale.
As a Client Relationship Executive, you will play a vital role in assisting and supporting our growth operations. Your responsibilities will primarily include:
- Client Engagement: Handle initial client inquiries via inbound and outbound calls and email, building strong rapport, and understanding their needs.
- Lead Management: Book meetings, provide tailored service options, and quote our services while following up on leads until a sale is closed.
- Solution Selling: Effectively communicate our value proposition, demonstrate how our services can solve client pain points, and recommend suitable options.
- CRM Utilisation: Maintain an up-to-date CRM for lead tracking, pipeline management, and efficient follow-ups.
- Collaboration: Work closely with the legal team and fellow team members to enhance your understanding of our services and improve the client experience.
- Training & Upskilling: Participate in regular training sessions to continuously develop your skills and stay informed about new service offerings to bring value to clients.
- Proactive Approach: Identify opportunities to generate new leads, efficiently manage existing leads, and work independently with minimal supervision.
Skills & Qualifications
- Excellent Communication Skills: Strong English proficiency, both written and verbal (mandatory).
- Quick Learner: Ability to learn new concepts quickly and multitask effectively.
- Analytical Mindset: A knack for problem-solving, thinking creatively, and providing innovative solutions.
Qualifications: Bachelor's degree in any discipline is preferred but not mandatory.
Expected start date: March/April 2026
Job Type: Full Time. 37.5 hours per week. Working days are Monday to Friday. This position requires full-time attendance at our Harrow office and is not a remote or hybrid role.
Salary: Starts from £26,000 per year.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. City Legal Solicitors is an equal opportunities employer.
Client Relationship Executive in Slough employer: City Legal Solicitors
Contact Detail:
City Legal Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Executive in Slough
✨Tip Number 1
Get to know the company inside out! Research City Legal Solicitors, their values, and their services. This way, when you chat with them, you can show off your knowledge and how you fit into their culture.
✨Tip Number 2
Practice your communication skills! Since you'll be handling client inquiries, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Be proactive in your follow-ups! After your initial conversation, don’t just wait for them to reach out. Send a friendly email or make a quick call to express your enthusiasm about the role and remind them of your conversation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at City Legal Solicitors.
We think you need these skills to ace Client Relationship Executive in Slough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out and show us that you're a great fit for our team.
Tailor Your Application: Make sure to customise your application for the Client Relationship Executive role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of the matter. Avoid fluff and focus on what makes you the best candidate for the job!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at City Legal Solicitors
✨Know the Company Inside Out
Before your interview, make sure you research City Legal Solicitors thoroughly. Understand their values, services, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the firm.
✨Master Your Communication Skills
As a Client Relationship Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing with a friend to simulate the interview environment and get comfortable with discussing your experiences and how they relate to the role.
✨Prepare for Solution Selling Scenarios
Think about potential client scenarios you might encounter and how you would address their needs. Be ready to demonstrate your problem-solving skills and how you can effectively communicate the value of the services offered by City Legal Solicitors.
✨Show Your Proactive Side
During the interview, highlight instances where you've taken initiative in previous roles. Discuss how you’ve identified opportunities or improved processes. This aligns perfectly with the proactive approach they’re looking for in a Client Relationship Executive.
