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- Tasks: Lead the IT Support Desk and provide first line support in a vibrant educational setting.
- Company: City of London Schools, dedicated to safeguarding and promoting children's welfare.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a difference in education while enhancing your IT support skills across multiple sites.
- Qualifications: Experience in IT support, strong organisational and interpersonal skills required.
- Other info: Join a dynamic team committed to excellence in IT support.
The predicted salary is between 44110 - 49140 £ per year.
A Helpdesk Manager is required to lead the IT Support Desk for City of London School, City of London School for Girls, and City Junior School, while also providing first line IT support for City Junior School. This role is ideal for someone with experience working across multiple sites or organisations, who possesses strong organisational and interpersonal skills and is committed to delivering excellent IT support in a dynamic educational environment.
City Schools is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
Further information about the Schools and a copy of the most recent ISI Inspection report are available on the school websites.
Helpdesk Manager & Support Engineer in London employer: City Junior School
Contact Detail:
City Junior School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Manager & Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or IT support. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past achievements in IT support. This will help you stand out during interviews and showcase your organisational skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for Helpdesk Managers and be ready to discuss how you handle multiple sites and teams.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that job. Plus, it shows you’re genuinely interested in working with us at City Schools.
We think you need these skills to ace Helpdesk Manager & Support Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and management. We want to see how your skills align with the needs of our schools, so don’t be shy about showcasing your organisational and interpersonal skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering excellent IT support in an educational environment. We love seeing genuine enthusiasm for the role!
Showcase Relevant Experience: If you've worked across multiple sites or organisations before, make sure to mention it! We value diverse experiences that can contribute to our dynamic environment, so let us know how you’ve handled similar challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at City Junior School
✨Know Your Stuff
Make sure you brush up on your IT support knowledge, especially in a school environment. Familiarise yourself with common issues that arise in educational settings and be ready to discuss how you've handled similar situations in the past.
✨Showcase Your Leadership Skills
As a Helpdesk Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams or projects before, highlighting your organisational and interpersonal skills. This will show that you're not just technically savvy but also a great leader.
✨Understand the Safeguarding Policies
Since this role involves working with children, it's crucial to understand safeguarding practices. Be prepared to discuss why safeguarding is important and how you would ensure a safe environment for students while providing IT support.
✨Ask Insightful Questions
At the end of the interview, have some thoughtful questions ready about the school's IT infrastructure or their approach to support. This shows your genuine interest in the role and helps you assess if the environment is the right fit for you.
